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July 2025 by Isabella Martinez
Incredible experience with Pine Ridge Coach Works!! Traveled all the way from Miami to get my car repaired here and it was the best choice!!! Very quick and efficient communication with my insurance after a collision and my car was ready in record time!! Very happy to know I can count on them in the future!!
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July 2025 by Becca Crato
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about Pine Ridge Coach Works! I was in an accident and my Volvo was damaged — but when I got it back, it looked absolutely perfect… and a full week ahead of schedule! Their communication was outstanding: I received updates every single day so I always knew exactly what was happening.
They also handled everything with the insurance company, which made the process completely stress-free for me. Kevin was a total professional — courteous, friendly, and incredibly helpful from start to finish.
If you’re looking for top-quality work, honest people, and truly exceptional service, I highly recommend Kevin and the entire team at Pine Ridge Coach Works. Ten stars all the way!
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April 2025 by Tee Jay
It's hard to believe but they actually finished the repairs to my truck ahead of schedule. They did fantastic work, terrific communication and very professional from start to finish
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April 2025 by Lee W.
Super nice staff
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March 2025 by Zachary Kaye
11/10 experience with Coach Works. I was born and raised in Naples and this was the best experience I’ve had at any body shop in 30 years. Everyone is kind and professional. I was given a timeframe of 3 days (already less than I expected) and they pulled it off 2 with meticulous craftsmanship. Highly recommend this place. On behalf of my vehicle, thank you guys for your great work.
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February 2025 by RICK GORE
PRCW are the best, they worked fast and efficient on fixing my 2016 Mustang GT they kept me informed on progress and worked with the insurance on adjustments of any kind Awesome job Guys 😎
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February 2025 by SMART WIRE SOLUTION
Great place, Great People! Pleasure to work with, Highly recommend! 👍👍👍
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January 2025 by Toby Madden
Outstanding service! From start to finish they greatly exceeded my expectations. Kevin and all the staff genuinely cared about me and my car. I wish that every company is as great as spine aridge Coach Works!
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January 2025 by Dave
So in early July I got into a fender bender with my car. The insurance company's mobile app initially only allowed me to pick Caliber Collision so I take my car there and a day or so later they call me to pick my vehicle up because they couldn't find the parts and weren't willing to try to think outside the box.
After viewing their portal online I realized I had options. My mother had used these fine people in the past and I was excited that this was a company I could utilize personally. So I go by for the initial estimate and I'm linked up with Kevin primarily and also Brian. Both just absolutely awesome people.
So the hunt for my front bumper wasn't going to be easy. GM themselves had none in stock and even online they're basically unobtainable. But instead of calling me back and saying we can't help you, you know what Kevin did? He spent his own valuable time doing everything he could to get me my bumper including 3 way calls with representatives from Chevy and GM multiple times. After a month or so of searching I try to go the aftermarket route. Kevin is kind enough to receive the aftermarket bumper and rightfully advise me to not touch it with a 10 foot pole. It was bad. Real bad. Back to the drawing board. 5 months later I find a bumper from a hurricane flood car and no less than 2 weeks later my vehicle is back looking better than ever and I can't overstate how easy and painless PRCW made the whole process.
They stored that crappy aftermarket bumper and all the additional parts (hood, small bits) for months and never said a peep about it as they had to constantly shuffle it all around to make their business run. Also helped get the aftermarket bumper repackaged and shipped back. Hell, i had to go by multiple times and have them take it off a top shelf, unpack it and let me take extra photos of it to get my return processed. Not a peep of griping. The patience of saints.
And now, as of yesterday my baby is back home safe and sound and I couldn't be more thankful or appreciative. You guys rock and I'll never go anywhere else. Also I'm pretty sure Kevin is secretly related to me because his cousin is a splitting image of me. It was almost unsettling when he showed me the photo. 🤣
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July 2024 by Pamela Czerwinski
We are so happy we found PRCW. After the front end of our car was damaged, we called Pine Ridge Coach Works, got a repair estimate the same day, and set up an appointment. When we dropped it off, the car was repaired and out in less than a week. We are so pleased with the staff and the work done. The car looks like new!
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June 2024 by Jesse Metcalf
Absolutely professional from the time I dropped my truck off until I picked it up. Was incredibly pleased with the outcome. Looks brand new again. Thank you Kevin and your team for such outstanding work.
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June 2024 by Gina Teti
I waited weeks to get my vehicle into the shop for a bumper replacement and rear corner tail light. Dropped it off on a Tuesday and I still do not have my vehicle back in my possession. The job required them to remove the old bumper paint the new bumper and replace it. I was quoted a 4-day job. I'm on day 8 and I still do not have my vehicle back. This is not only frustrating but very disappointing as well. Not very professional of this shop and not a very good look. I was not looking for any special treatment from the shop but for things to be handled in a timely fashion. And they failed on all levels. Fingers crossed when I pick it up things are done right if not I have to go more days without her.
Picked my car up. Arrived home and did thorough inspection and noticed several things were not right. Went back to shop immediately and owner Gus stated they were done and not going to do anything else. I was threatened via text if I call or show up they will call the cops on me! I have a LIFETIME WARRANTY that is about as useful as toilet paper. This shop is completely unprofessional on EVERY level. I was bribed by owner if I change my ONE STAR REVIEW they will pay difference between aftermarket and OEM part prices. I REFUSED. I am now going to another shop and having all their errors fixed the way it should have been. I also reported their business ethic to State farm.
Update:
Went to another shop in Naples and all my concerns were confirmed that PRCW didn't do a good job with paint or repairs. Shop states " This isn't Lexus quality work and the OEM bumper doesn't fit due to a possible issue underneath they didn't address. Reported them to BBB, State farm and Atty General Ashley Moody. As well as DACS. Let PRCW talk to them seeing they are DONE WITH ME and didn't honor DAY 1 of a LIFETIME WARRANTY! Karma
UPDATE****
New repair shop removed new bumper and found THREE BROKEN BRACKETS all in the accident spot. No wonder the OEM bumper didn't line up properly.
I would definitely NOT RECOMMEND THIS SHOP TO ANYONE FOR ANY REPAIRS. HACK SHOP!!!!!!!
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April 2024 by Bill
2nd time using their services, both times vehicles came back looking factory. Kevin was great to work with. Highly recommend using them.
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January 2024 by Stu Tatik
Just went in for an estimate they seemed very professional will post more once they do the bodywork on my car
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December 2023 by florida sunshine
Incredibly positive experience! Friendly, fast, thorough. Most impressive. Highly recommended!
