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December 2023 by florida sunshine
Incredibly positive experience! Friendly, fast, thorough. Most impressive. Highly recommended!
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June 2023 by Bill Hollowsky
I've taken two cars to PRCW. The service was friendly and efficient. Kevin Stelzer was great to work with. The repair work was good. No complaints from me.Service: Body & Trim
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April 2023 by Garrett Kirsinger
Very nice excellent to work with reviewing what will be needed to repair your vehicle and why the parts would be needed to make an excellent repair. This is really a repair shop of Art. Meaning this place really takes the time to make the vehicle look and ride as if nothing ever happened to your vehicle post accident
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February 2023 by Daria Snarskaya
Pine Ridge Coach did an amazing job fixing our car after an accident. They worked seamlessly with our insurance and kept us constantly updated on the progress of the repairs. The end result was a car that looked like new. We highly recommend their services to anyone in need of auto body repair.Service: Body & Trim
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February 2023 by Susan Movizzo
Having to bring your car in after finding it sideswiped is not a good thing, but this body shop made the whole experience a pleasure. They sent me daily text message updates and projected finish date. They actually finished 1 day earlier. When I got my car it was perfect, totally cleaned inside and out as if it was detailed. My car looked and smelled like new. Kudos to this business. Totally professional and efficient!!!!Service: Painting
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January 2023 by Melisa Castro
I took my Corolla to pain the hood and the roof and now looks like a new car! Really good service and staff! High recommended
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January 2023 by iliyana Asova
I have very bad experience with repair my car . I never had that experience, before . They did some extra cosmetic damage to my car , as well I need to fix on my own . Never contacted with the insurance properly. They repaired my door and now my window doesn’t work properly. The paint job was horrible so they fixed, but also still doesn’t look okey . All the time they doesn’t pick up the phone . Also my fabric windows are scratched as well . Just stay away from this place if you don’t won’t to have more problems. Very unprofessional job
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January 2023 by Agnes Tabor
Very important to me is the service received when negotiating for any type of work. You won't be disappointed; entering PR Coach Works I was immediately impressed with the environment. Brian, Tina and Gus were so helpful and quick to respond to my needs; even calling for my rental car. The quality of work is outstanding!Services: Painting
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January 2023 by Erin Muenz
Very kind, honest and professional folks! Thank you for doing an amazing job on fixing my 4Runner after my accident and even getting it done a day early! We will definitely be back for any future repairs. A+Service: Body & Trim
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January 2023 by Paul Kapchus
Brian and his wife are two of the nicest people you will ever deal with. They got me an estimate in a day for my car. While other companies can't even get the estimate written.
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March 2022 by Nick C.
Stay away from this place. While my car was being repaired, they damaged on of my wheels. Had to send it out for repairs which cost me another week without a car. I also notice noise when closing my trunk lids which never had a noise before, did now. also had with three down to the metal scrapes on driver's door jam. Which seems funny when they worked on right quarter panel. Of course, the denied everything. I would recommend this low budget place to anyone. By the way, I just purchased this car 3 months ago, and never had these issues.
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January 2022 by Katie Pawloski
If I could give a zero or negative score I would. They completely screwed up a $10,000 repair on our $46,000 (one year old) truck so bad it was totaled. The bed of the truck was welded on in the wrong spot, the emblems were on crooked, door wouldn't close the first time they told us to pick it up and there were cracks down the doors. They missed several things, including painting the truck... twice. The second time the owner told us the shop was not a storage facility and to come get our truck. An hour and a half later (already on our way to a Toyota dealer) the manager called to say he didn't know we were in a rush to get our truck or that we were coming to get it and they hadn't been able to paint it yet. To make matters worse, they refused to help us pay for the additional out of pocked rental expenses because of their poor quality work. We went 12 weeks with no vehicle, paying insurance and a car payment. Thankfully we brought it to Gerber in Naples who went above and beyond to help us and were professional, kind and excellent keeping us in the loop.
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January 2022 by P Don
I called 2 weeks ahead of time, explained the repair. Flew down to Naples to get it repaired. They never called back and I had to call them to find out that the said they don't do trim. They are a body shop correct... why wait 2 days and not call, unprofessional,Services: Painting
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January 2022 by Mark Weber
Excellent job reinstalling bumpers on truck after they had been repainted. Great attention to detail. They treat every vehicle like it's a classic Bentley. I've also used them to repair Land Rover before. Always great quality work. Thanks to Brian for getting the bumpers back on and my truck looking like a million bucks.
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January 2022 by Xtina
I was in my first accident and was referred to Pine Ridge Coachworks by my insurance company. I had more than one option but chose them based on their overall reviews. I can honestly say, having them do my repair was the best choice I could have made! They gave me honest advice and really had my best interest at heart. The job took 2.5 weeks because I had extensive rear bumper damage and these guys take the time necessary to do the job right. Let me tell you when I saw my car after the work was done, tears of joy and relief were in my eyes. It looks like a brand new car again!! The paint match and parts were perfect. When they say they guarantee their work, they mean it. I had to come back twice for little imperfections because Brian insists on making sure things were done correctly. They go above and beyond for their customers. He even pointed out a couple scratches (not caused by them) and they touched them up for me. You aren't going to find another body shop in town like them and I promise you won't regret trusting your car in their hands. These guys are very professional and treat your car like their own. Thanks again for all you guys have done for me! I will be using you for all my work in the future as well as telling all my family and friends about you!!
