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May 2023 by Doug Campbell
Dead battery. Thursday 1230 pm. I called. Within 45 min I was on my way. Worth every penny. Tipped my service guy. I made my flight. I cannot thank them moreService: Battery
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April 2023 by Robert Matenaer
Ted, was very nice to work with. The shop was clean, they did an oil change on my M3 they made sure they had the correct weight of oil in stock, and the power flushed my brake system. They did all the work in the time that they had said it would take. And they had me on the road all set for another year.Service: General repairs & maintenance
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April 2023 by Colin Bredwood
The work was carried out in a timely manner & the vehicle was ready for pickup when they saiid it was. The only criticism was the cost of the repair! I had the same work carried out about 5-6 years ago and the cost was half of what I had to pay recently $635 was to much!! ?Service: General repairs & maintenance
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March 2023 by Bettie Hall
I scheduled my B maintenance service for my Mercedes. They did the work in a timely fashion, called when ready and charged me a fair price. I was very pleased. If I had a complaint it would be that the car was still dirty when I picked it up. With a car wash next door I’d think a deal could be made between the owners to clean cars up before completion was finished. Other than that I was very pleased and highly recommend them and their work.
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March 2023 by KK “Dosks” Presutti
The Owner/ Top Magic Man, Derek is the Best Mechanic in Naples, Very Honest and in my Mind, knows exactly wht he is doing ??❤️??Thank You Derek and his guys are fabulous too, Trust them Completely, ! He’s been working on my 350-Z for7 years ?Service: Oil change
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March 2023 by Stephen Matteson
Excellent service - was provided a cost estimate within hours after dropping off my SUV and the job was completed by the end of the day.Services: Auto brake replacement
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March 2023 by Darren Martin
Absolutely fantastic service. Got an appointment fairly quickly. Car was serviced in a timely manner and mechanic found another problem that was resolved. Extremely happy customer.Service: General repairs & maintenance
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February 2023 by Bill Foresman
This is where I'll be taking the current BMW and any others I own. Again good people are hard to find, look here.
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February 2023 by Barry Franklin
They were able to give me a specific time, and started working on the vehicle, an older Mercedes diesel, almost immediately. The work on my air conditioning was done in less than two hours. It now works perfectly. And the price was very fair. Plus the waiting area is immaculate and comfortable and well stocked with current magazines. I will definitely use Pine Ridge Imports again! My most recent visit was because of steering wheel vibrations at higher speeds. As suspected this was due a wheel balancing problem which Pine Ridge performed in about an hour or less. The issue was solved and the vibrations are now gone.Recently our vintage 1990 Mercedes 350 SDL developed a leak under the engine. It was from the fuel thermostat which needed to be replaced. None of the local dealers or supply sources has it. Pine Ridge Imports was able to locate one in California on a Friday. It was shipped and it arrived 5 days later. The car was repaired and works perfectly again.Update — Jan 2023: Transmission was slipping and I was worried that I’d have to replace sit on my 1990 Benz. However they told me it was just a low transmission fluid level. They replaced the fluid and it’s been fine since. They also replaced the regulator on a rear window which had stopped working. This job also was done and were able to pick up the vehicle the next day.Update : we had done additional problems and ultimately did in fact have to replace the transmission on our 1990 Benz diesel. They were able to locate a rebuilt transmission in Atlanta area and installed it last week. So far the car has been running fine.
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February 2023 by Mike Kahrer
I've been very satisfied with the service my vehicle gets at Pine Ridge Imports. The work is done right, the prices are fair, and they communicate very well. Ted, the service manager explains everything and lets you know what is needed.Services: Electrical repair
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February 2023 by Vincent Marcinowski
Appointments highly recommended. Diagnosis, needed new front brakes, Service was swift and accurate. I have been a customer for 5 years now and always had courteous service. The job was done right the first time.Service: Brake service & repair
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February 2023 by Charlotte Cassa
What a great shop...Derrick. Val and Ted were amazing. They fixed my X5 and went above and beyond. Highly recommend.Services: Auto engine diagnostic
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January 2023 by Tammy S
We had a power steering leak on our 2002 Lexus RX300 [20 yr old]. We initially checked in with a gas station garage which quoted over $2k in parts for an engine oil leak however they were reluctant to do the work due to the age, which we understood. We were ready to just sell for salvage when we decided to get another opinion & went to Pine Ridge Imports. They located the leak which was a power steering fluid leak. They quoted us a very reasonable price for parts/labor which actually turned out to be less than estimated due to the leak being easier to repair. Cannot tell you how pleased we are with such honesty and integrity! We realize the car is coming to its end of life however we can enjoy it for a little longer and not be rushed into purchasing a new car right away. Highly recommend this business. Thank you.
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January 2023 by Tammy Sullivan
We had a power steering leak on our 2002 Lexus RX300 [20 yr old]. We initially checked in with a gas station garage which quoted over $2k in parts for an engine oil leak however they were reluctant to do the work due to the age, which we understood. We were ready to just sell for salvage when we decided to get another opinion & went to Pine Ridge Imports. They located the leak which was a power steering fluid leak. They quoted us a very reasonable price for parts/labor which actually turned out to be less than estimated due to the leak being easier to repair. Cannot tell you how pleased we are with such honesty and integrity! We realize the car is coming to its end of life however we can enjoy it for a little longer and not be rushed into purchasing a new car right away. Highly recommend this business. Thank you.
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December 2022 by Kris Baumgartner
Sunroof on our 2008 CLK wasn’t working properly. Gents at Pine Ridge cleaned/lubricated the track, synchronized the control and gave me lesson on how to do it myself in the future (we store the car at our vacation property by disconnecting the battery, which apparently can cause the issue we experienced). Not only does it now work like a champ, we now know the procedure to correct the issue should it arise again! First class shop!Service: Electrical repair
