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January 2024 by Sam C.
I enjoy coming here 3-4 times a week. However, there are too many machines out of order for months at a time. Not only is it a very bad look for the facility, it is unfair to its members. It really shows a lack of care about the franchisee. But the location is convenient for me and there are many good things about it.
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December 2023 by Adriana Carrasquilla
The gym is so dirty, the bathrooms, machines are all dusty. They need to vacuum the place or something is supper nasty. And the area is in a nice location they need to hire employees that actually need to clean instead of just sitting around just talking most of the time.
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December 2023 by Lance Gregory
I'm new to Planet Fitness and I can honesty say that my experience has been great! Always clean equipment and facility. The staff has been knowledgeable and pleasant. I thoroughly enjoy my workout.
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December 2023 by Linda M.
Started coming to this club when our gym was closed due to damage from Ian. At first we loved what we called "our new gym". Didn't take long for things to change. Two of the three ladies room sinks were broken for at least 4 months. The bathroom garbage pails were overflowing often. Finally the sinks were repaired and things were looking up. We went north for the summer and when we returned things were and are not good. Three out of the six recumbent bikes have been broken going on 2 months. Many other machines are also in need of repair. The backs of the toilets in the ladies rooms are filthy. If you chose to you could write your name in the dirt. We started alternating between our old and our new gym and are much happier with the gym on Bayshore. They are cleaner and a lot of the treadmills and recumbent bikes were replaced with new ones. Think our old gym is now our new gym. You need to do better.
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December 2023 by Alejandro Rojas Espinosa
Planet Fitness is a great gym option for those looking for convenience and affordability. With their low membership fees, it's easy to fit in a workout whenever it suits your schedule. The equipment is well-maintained, and the staff is friendly and helpful. While it may not have all the bells and whistles of a high-end gym, Planet Fitness provides a solid workout experience at a budget-friendly price.It used to be 24/7, but at least in Naples, FL is hard to keep the timing specially for me, that I have a variability in my job schedules and sometimes even at 10 pm I cannot find one open nearby.
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December 2023 by Juanita Bartholomew
I had read so many bad reviews here that I procrastinated signing my 17 year old teenager for a couple months. Poor thing had kept begging me on and off for months. So I finally decided to walk in with her a couple nights ago for a tour. I felt so bad afterwards because the place was nowhere near as bad as some of these reviews. Granted there are lots of machines out of order, but there are plenty more . The womens bathroom/showers were clean and very nice . The place is big, does not smell at all and the AC was kicking and thr temperature was good. It wasn't crowded, but there was a decent amount of people , everyone looked busy and the atmosphere felt very calm. So I signed her up the next day. She worked out today and when I picked her up she was in great spirits and shared her entire workout with me with a cheerful attitude, hope to have a lot more happy cheers from my princess ?
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November 2023 by JC G.
BEWARE! They fraudulently charge your card as many times as they want in a single month, ALL different amounts. Take a look at all my screenshots, I cant make this up.. It's an actual ZOO!IF YOU WANT EXERCISE, RUN AS FAST AND AS FAR AWAY AS YOU CAN FROM THIS GYM. Thank me later!
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November 2023 by Alan Bialeck
It is a fantastic gym. Clean with plenty of equipment and cardio. The best part about it is the staff they're all fantastic. Good kids. The benefits with the black card are incredible. The hydro massage bed is my best friend.
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October 2023 by Eboni S.
They steal hunny, leave you stuff in your car and a lot of their machines are ALWAYS down smh
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October 2023 by fergy455
Having belonged to Planet Fitness for well over a year (since soon after they opened this facility), I have enjoyed going to exercise there. The members are generally very considerate and the staff has been excellent. What's not to like?
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September 2023 by joanne landry
Bathrooms and water fountain are filthy. Equipment is seen being dusted but the equipment is filthy, covered in sweat drops. The paper towels provided to wipe down equipment is useless. There are lots of employees visible working but the place is always disgusting. Showers are broken. Mold under sink rim.
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September 2023 by Larry
One of my favorite machines, the chin up/dip assist machine has been broken since May 2023. It could be fixed in 5 minutes with a simple repair, but 4 months later it is still broken. Employee said sorry, I could fix this in 5 minutes but they won't let me. Unacceptable
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September 2023 by J Bilmon
No maintenance of equipment, the Smith machine has been broken and out of service for over 8 months. The pad coverings are completely worn through and in tatters on several pieces of equipment....4 months later nothing has changed. Zero attempt to resolve. Employees are a revolving door and haven't any reason to act nor care (I wouldn't either in their position). No one is around to care about the facility...
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September 2023 by Michael Wigerman
Recently moved to the area and we had hoped this would be a nice gym since it is pretty new. Regrettably it is not taken care of. A lot of the equipment is marked out of service and is never repaired. The place is never cleaned. There is a problem with the AC and it is very hot in the gym. I have been a member for 6 months and there are pieces of equipment that have been marked out of service the entire time. Even the water filter has not been replaced since I have been a member. The water bottle filler and water fountain has almost zero pressure since they do not chance the filter. The bottle filler is on a timer it should fill a 16 ounce bottle per cycle. It takes 5 cycles to fill the bottle. How hard is it to change the filter, have the AC repaired, clean the bathrooms and the gym. I travel for work and I use other gyms and this one is by far the worst one.
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September 2023 by Paula Fox
The facility is exceptionally clean, including the showers, changing rooms and restrooms. There are numerous machines for both cardio and weight training. The hydro massage beds and massage chairs, utilized for after a good workout, are well worth the price of admission!
