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November 2023 by Mitch Miles
There’s nothing “quick” about this place. They also charge 3% for using credit cards.
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November 2023 by Sam
Exceptionally friendly staff, not bad wait times, seems like they did a good job. Very expensive though
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November 2023 by David Whitcomb
Oil change and change spark plugs. One of the plugs was cracked so I took it back and they dealt with it no hassle. This place is efficient and set up to do things quickly. I recommend inServices: Tires
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November 2023 by Cc DemMom1017
Total price gouging. Don't take your car here
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May 2023 by Alin Brisc
They charged me triple the price of their estimate! First and last time for me. For a simple oil change.
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December 2022 by alec byham
Very backed up, I called in and they told me there was an opening asap. I drive there and they tell me it’s going to be an hour and a half and that they don’t know why the person on the phone told me to come in. Just an unprofessional situation.
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November 2022 by Amerika
i recieved coupon $59.99that includes tire rotationthey chargme $69.99 saying that labor is not included plus they didn’t rotate the tires.
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November 2022 by Modular: Film, Tech & Gear
I've had reoccurring sensor issues that has been causing my new vehicle to stall since 16,000 miles, I brought my vehicle in to this location three times for them to NOT diagnose and fix anything under warranty regardless of providing photo/video evidence of my Guage Cluster/Warning Promp & Auto Zone Code Diagnostic Readings. I've already had a bad taste in my mouth with this dealership, but I've made it a priority to always get my oil change at the dealership so everything is documented in the event of any engine failure. This time it took 3 hours for an oil change...at a "Quick Lane".C'mon?!
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October 2022 by Tony Fiorino
Quick lane of Naples in Tamiami ford is amazing and everyone there are true professionals. I’ve never been treated so kindly and to think the employees there actually care. I was offered a shuttle to take me home during my truck maintenance and was also offered an Uber to take me to work. The people here care and that’s what’s most important. The manager Shaun is one of the nicest people I’ve ever met. I would highly recommend quick lane to anyone in the southwest Florida area.
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September 2022 by Gary Martin
Nick is the best. Always makes sure you are getting what you ask for and never preasures you into something you don't need. Go there because of his customer service. Top professional.
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September 2022 by tom vangarderen
Great service, quick, came in for an oilchange and they found the airfilter was dirty, showed it to me and replaced it! Free coffee and water in the waiting room, will definitely go there again if I'm in that area
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July 2022 by Josh Jones
I normally don't like to leave negative reviews, but I will for the experience I had here. I've had a few previous things done here that turned out ok. However, will never return after my last oil change.I scheduled an early morning appointment for an oil change so I could get in and out quickly. Was originally told it would take 1-1:15 when I first arrived. However, it took nearly 3 hours from when I dropped the car off till when it was done. Nothing "quick" about that.But the most absurd part was that they were going to charge me $690 for the oil change! They wanted to charge nearly $49/qt for MotorCraft 5w50 synthetic (which I know is an expensive oil compared to other blends), but is a complete rip-off at that price. An entire case(12)of this oil can be purchased from Amazon.com for $132!Called around to some other Quick Lanes after I got home and received quotes of around $200ish for the oil change which is a much more reasonable/realistic offer. This Quick Lane has lost my business. Make sure you call ahead and get an exact quote if you plan to use this location. Very disappointed.
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May 2022 by Biglar Miedema
It was anything but "quick" . It took over 2 hours for the works. Geesh
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March 2022 by Stephen Shelpman
Walk in oil change for a Cadillac and it was great service and very reasonable price!Service: Oil change
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November 2021 by Joseph Lager
Good service reasonable prices.