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June 2021 by Tt N.
Theives. Liars. Late on receiving end. I moved 2 years ago, but the pain of having items cherry picked from my belongings has not left me. A beautiful, expensive GIFT lamp being the main one. I begged them to recheck the other load offs, and ask if a lamp not theirs turned up. No. They refused. I SAW the lamp being carried onto the truck on pick up day. My small load was next to last to be unloaded...I was jerked around for two days as to day and time I was to meet truck. Then they, as I was later told, lied that my storage facility had gates too small for their truck. Not half the size of a normal moving truck. That they would off load onto a Uhaul and deliver it as such. I started noticing things missing and asked the two Hispanic workers. First they did a bad acting job playing d**** Finally admitted an ottoman they would go get from big truck TOMORROW. I told them 'no 'MAÑANA' bull s*** with me. We'd get it TODAY'. HUGE argument. Two loud men against one lady. I had already seen, as we were getting ready for the two hour round trip to big READY2MOVE truck, they had THREE of my small boxes in the cab of their Uhaul truck! Opened. My official stickers all over them. They were trying to wrestle them from me as I went to get them out. Had to tell them they'd be dead if I didn't get my boxes and ottoman, plus whatever else. They backed off. Long drive in separate vehicles, another big screaming argument when we reached big truck. There was my large ottoman and other boxes in truck. I got up in truck, snd retrieved things of mine I could carry, them screaming all the way. They INSISTED they were not going to drive the hour back to offload my ottoman. After me threatening them, they did. But...box count was short. Lamp never found or reimbursed for. I hate those theiving &@$+@rd$. NEVER DEAL WITH READY2MOVE.
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December 2020 by Bill G.
Moved us a bit over a year ago. Ruined several pieces , put heavy stuff on top. Sent 2 emails with pictures to their supposed claims email. No response, filing in court next.
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February 2020 by Kanakake02 M.
I don't even want to give them 1 star, they are the nicest people until the day they move you. The movers complained the whole time about having to move my belongings from a place that had stairs to a place that had even more. They took shortcuts which resulted in an expensive table being damaged, so much so they couldn't even fix it and had to call a professional to fix it, they damaged a lamp and tried to just leave it in the garage but fortunately I discovered it wasn't inside and had them bring it up and then discovered how bad they damaged it, they had a very lackadaisical attitude. The owner came over and saw the damage and even he wasn't happy and then called the professional to come fix the table. He took the information I provided in order to fix the lamp but then avoided my calls for 4 months, it got to the point that the very rude secretary wouldn't answer my calls because she recognized my number but when I called from a number that I she did not recognize then she answered. I just wanted my lamp fixed but it took me contacting the BBB to get my issue resolved and even then the owner said he purchased a replacement part - which was not the original color - and it cost just as much as the lamp??? So why wouldn't you just buy a new lamp? All of this for an $80.00 lamp?? Needless to say they damaged it so bad it could not be fixed because they damaged the inside too.....in a nutshell all I am saying is DO NOT USE THIS COMPANY UNLESS YOU WANT HEADACHES. If you want more proof of what I'm saying CHECK THE REVIEWS ON THE BBB WEBSITE......
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December 2019 by Jaime Denny
This was the worst moving company I have ever used. Damaged wall, didn't have enough men, left items in their truck that I never got back, items dented. Terrible company.
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September 2019 by Michael Bolduc
Very professional company. They showed up on time and did a great job at a good price. They were careful with our belongings and did an excellent job packing it into a storage unit. We will use them again and have recommended them to friends!
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September 2019 by Google user
What on Earth does it take to get a response and action from these people?? I'm sick of reading/hearing, over and over, 'Oh, we are so sorry your move did not go smoothly'. How LAME. Just because I am single, female, nearly deaf doesn't give them a pass to give me that canned reply about my MISSING ITEMS. Or, the items of mine I caught their delivery guys with in their truck, parked an hour from my move location. And had to block their large truck with my vehicle to prevent them from leaving with ALL of them. The MAIN item is a quite expensive lamp I was given as gift. A very large table lamp. There were three people in my house, other than me and the Naples truck loaders, who saw it carried out. It is big, heavy. The shade made it here, but not the lamp. There are obviously a few other boxes that evaporated, too....I have several smaller items M.I.A. Resolve the missing items by FINDING THEM. Your drivers steal!!
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August 2019 by Kered Yelsaeb
What started off as an O.K. experience took a turn for the worst after an expensive piece of scientific instrumentation was broken by the least experienced of the three movers that came that day. Two of the guys were older and more experienced and for the most part were efficient. The piece of equipment in question was dropped on the driveway breaking the main component. After making excuses as to why it was broken and not taking the blame I decided to speak directly to the owner of the company. I discussed what had happened in addition to the marking up one of the walls taking a piece of furniture upstairs and try to get a resolution to the issue. We first were over quoted for the items that we were going to move as some of our furniture was going to be donated and the person that came to do the estimate was told that. Nonetheless, we were still quoted for eight thousand pounds worth of material when in actuality most of the furniture we had was staying to be donated. We came to an agreement that they would take $300 off the price we paid for the move and call it even. When I called the owner back to receive the refund after he agreed to do it, he proceeded to minimize the significance of my broken item as just a piece of plastic and that there were two sides to every story. Mind you this is after we'd agreed to the credit. After not sticking to his word and following up on our agreement I ended the conversation and let him know that he may save $300 but he's looking at the impact of a negative review and potential loss of business due to word of mouth. I guess he's willing to risk that. I will not be recommending them to anyone that needs to move in this area..... ever.
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July 2019 by Marcia C.
This company did an amazing job with my move. The staff was professional and were done very quickly. I would recommend this company to everyone planning a move.
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July 2019 by michelle mize
Mary and John are the best! I called them with a last-minute move and they were able to help me. Excellent customer service! I recommend them to everyone!
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July 2019 by Genelle Thomas
The two guys that moved me last year they stole small items from me. When I called the office to ask about what I was missing they denied everything. Even the office person took up for them. Make sure you take your personal belongings with you.
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June 2019 by TT nNaples
What on Earth does it take to get a response and action from these people?? I'm sick of reading/hearing, over and over, 'Oh, we are so sorry your move did not go smoothly'. How LAME. Just because I am single, female, nearly deaf doesn't give them a pass to give me that canned reply about my MISSING ITEMS. Or, the items of mine I caught their delivery guys with in their truck, parked an hour from my move location. And had to block their large truck with my vehicle to prevent them from leaving with ALL of them.
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June 2019 by Michael Shrock
Derrick gave a great estimate and required price to beat competitor.we had glen,chris,and nosh.we had everything packed they figured 6 jrs.kmowing we had a long drive ahead of us they had it done in 4 hrs.they were on time a lot of fun really busted their butts very carefully blanket wrapped put in storage until ready.begging to have the same three deliver to new location.from office staff estimate and moving..professional.and I am very picky.did this for a living.highly highly recommend.thanks guys.
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May 2019 by Lill W.
Find another mover If you value any of your furniture or belongings. Besides being 2 hours late and not contacting us. They scratched, gouged numerous pieces of furniture. Scratched washing machine, broke head board l, gouged walls , scratched door frame and upholstered chair is filthy. Far from professional movers. They claim they will fix everything thing. But don't return any phone calls. Stay away from these so called movers!
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May 2019 by Nancy L.
What they don't break they steal. Worst experience ever. They offered me $100 for $600 in damage and loss. But I would have to sign a statement I wouldn't give them any derogatory reviews online or other places. I just told them where to put their $100. They are complete rip off artists. It has been a year and I am still finding things missing. Items I don't use often and they aren't in my belongings. I could just puke when I think of things lost. Like when they delivered from their storage to our new home they opened the doors and my fountain dropped off the truck and smashed in 100 pieces. I think they must have the Samsonite Gorilla working in their storage unit because of the breakage.
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April 2019 by Cody Harden
Great experience with this crew, worked quickly and got the job done. Moved an older hot tub for me and did great from start to finish. I'd highly recommend this company for all your moving needs.
