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November 2023 by Patrick
Whenever you go into this Ross Branch, there is no daytime without having a very loud Alarm coming from the Shoe Department or Parfum Department! The Alarm get activated just picking up shoes and nobody cares! The Branch is also the most unorganized Branch.
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November 2023 by Margie C
Worst ever!! I bought a glass jar asked to have it wrapped in paper . Cashier says their out of paper.also bought sunglasses. Get home jar breaks into pieces, sunglasses still has security tag on it .This has nothing to do with paying for what you get. It’s horrible customer service. Stupidity at the register.
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July 2023 by D H
This has by far been the worse experience encountered with Ross. I purchased a some cloths on Sunday and decided to return them today. I handed the lady everything needed to be returned and the receipt. There was a piece of clothing which DID not have the Ross price on there (somehow got popped off) but it still had the actual companies information on the pants. She said " she couldn't find it" Very nonchalant and didn't even try to locate this information on the receipt. I took the receipt from her and found the pricing of this pants. I matched it up and told her it was 16.99 and she proceeded to tell me " this is not ....."... How are you going to tell me what I PAID? I specifically purchased this because it looked better than my other choices I had... Do not tell me what I paid. She made it seem like I was trying to steal or get something back that I didnt have.....Nonetheless, she reached out to management to locate a similar piece of clothing and she couldn't find it... How embarrassing is this? They were screaming across the store to one another in Spanish going back and forth while I was still waiting for this to be resolved. This was not only embarrassing for me but unprofessional for them. But they do not care. They do not care how they make other people feel when we come to spend our money. This is the last time I come to Ross or any other ones. This has definitely left a horrible taste in my mouth.. The look on her face when the PRICE WAS what I told her was more than enough for me... TREAT PEOPLE BETTER...NO MATTER WHAT!
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June 2023 by D G
Understaffed at registers always. Extremely long wait times every time. Every location I’ve been to.
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May 2023 by mimi maneuver
Can somebody tell me why the Ross assistant manager lady tie up all the small cart and refuse to give them to people telling us to get the big carts? So we can shop more! but why refuse to give us what we want? poor customers service.I been going to Ross forever never have I experience this shady situation.
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March 2023 by Patrick Tapia
Always find a good deal at great prices always spend more than I intend to but well worth it
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February 2023 by Jezebel Rebel
I've been to this ROSS three times within a 6 week span. There is an alarm that beeps every few minutes, NON STOP. For anyone who suffers from anxiety or PTSD...do not go there.The first time I went, I was told by an employee that "the alarm has been doing that since the last hurricane and they (corporate) has never fixed it." The second time I went, I cut my shopping short because I could not stand the constant noise anymore. The third time, I walked in and walked out.In addition to the annoying alarm, the store is messy and LOUD. Children are allowed to run wild, scream, and play with items (I have seen kids opening boxes and removing items). No one says or does anything about it. This reflects badly on store management as well as irresponsible, disrespectful parents.It's sad how low the quality of shopping (and shoppers) has become. There is no respect for the merchandise, NO CLASS whatsoever, and no consideration for fellow shoppers.I can't help but wonder if stores are doing this deliberately to make our shopping experience SO HORRIBLE that we are forced to buy items online.
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October 2022 by Scott Berger
Good pricing on what they have, kind of organized, very easy to fill a cart every trip.
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June 2022 by Symon Saz
Best discounts in area for branded clothing and other home stuff! Highly recommend!
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May 2022 by R. Jàye
Great deals and always clean but staff are almost nonexistent, But when it’s time to get in line those ladies knock out that like so fast you won’t realize your next.
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February 2022 by Jeri Bayless
Poor options in clothing. Shoes terrible and too expensive.
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December 2021 by Amy Lucas (Your Local Home Expert)
Barely any shirt options for women and juniors. Low variety! Left after 5 minutes.
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December 2021 by Kari P.
If there was a NEGATIVE five star option, I would go for that ! The person working the register this morning was incredibly RUDE and refused to provide padding for a ceramic piece (paper, like they do at Home Goods?!) and she told me they were low on store plastic bags (NOT TRUE) and wanted me to shove a fragile piece of ceramics into a hard gift box I purchased, along with new clothing items and carry it out that way...with NO store bag for the box and clothing items! I asked nicely again for a store bag (NORMAL!) and she refused! She became belligerent and started talking about me to the guest being me!! OMG - I WOULD BE FIRED from my job for doing that! and I couldn't believe how rude she was being to me and she continued talking about me (wanting a bag to take the stuff I bought out of the store!!) to the next guest, at which time I turned around and asked for a manager as I walking out of the store. She literally started screaming at me and it was incredible what was coming out of her mouth. No manager in sight anywhere, go figure. I left and she was still loudly screaming rude things about me asking for store bags! UNBELIEVABLE! She said "If I give you another bag (I purchased about 20 things...and was only allotted one bag!), then what would happen to other customers who wouldn't get a bag!" WTH? WOW! The store was a MESS - a total disaster with things on the floor, nothing in order. NEVER EVER SHOPPING THERE AGAIN!
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November 2021 by Joan DeVaughn
It seems like this year, Ross stores aren't as well stocked as they used to be. Other than that, good prices. Always find something I need.
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November 2021 by Vijai Kingston
Excellent place to shop for clothing, household items for a bargain price