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February 2024 by Nicholas
This Roas Dress For Less is one of the best. They have a lot of higher-end clothing. Obviously, because it's in Naples.
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January 2024 by Katarina Zinberg
LUIS who claims to be a manager of this store is the RUDEST, THE WORST retail person I ever met in my life. I had my worst nightmare shopping here. NEVER AGAIN. PEOPLE STAY AWAY or you'll be a stressed out as I'm & WHY???? WE GIVE THEM OUR HARD EARNED MONEY. LAURA SANDOVAL how can you keep such AWFUL PEOPLE in your store???? Are you the same way???????ALSO, the loss prevention guard PRETENDS HE DOESN'T SPEAK ENGLISH, if asked a question while a minute ago he greeted me in perfect English!!!What a HORRIBLE STORE WITH MEAN FAKE PEOPLE. WILL NEVER BE BACK
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January 2024 by Mayrelis Lopez
It is an opportunity store, only that for some time now the prices here are almost the same as those of the primary stores, so if you are looking for something economical, Ross is not in that range. I have been to several and it is worth emphasizing that the one in the forum should pay a little more attention to him because there is too much disorder and it is very difficult to find something. People are not very aware and they leave everything lying around, so I believe in my opinion that they should then hire more people just to be in charge of organizing the room and thus give a better view and enjoyment to the public regardless of whether they themselves Perhaps he is in charge of all the mess that is found in this and all public facilities.
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January 2024 by Eduardo
The dirtiest and most disorganized Ross that I have ever visited, they should take measures with cleanliness and order, I hope customer service, order and cleanliness improve, thank you…
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January 2024 by Angel Guillermo Agosto
Excellent place
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December 2023 by Mrs. Montenegro
What has happened to all Ross in Naples, FL???.. So gross.. Not clean.. Merchandise everywhere..Totally disgusting..And hardly anyone speaks English.. ?
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December 2023 by Jose L Engracio
Very friendly and very good quality items. ?
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December 2023 by Kamara Mikel
My daughter, religiously shops at Ross, specifically in Carrollwood in Tampa. The ZIP Code is 33618. She’s a regular there. Actually, we both are!
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November 2023 by Jackson Bleu
Selection is not as good as TJ or Marshall's and the overall store layout and quality is definitely a step below. You can still find deals but I've rarely found stuff that I liked.
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September 2023 by Susanne Obrien
It was a great visit. I had not been to that location before. Of course I did find yet another pair of shoes ?. Tommy Hilfiger, just look at that great heel ladies!
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September 2023 by Scott Berger
Overstocked store with shoes and clothes practically falling off the shelves. Need to dig for some things. Loss prevention officer at the front made me think it might not be the best location to be looking for deals
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August 2023 by Andy B.
I'm reluctant to write this review but we are sick of it. They need to change the store name to Hispanics Family Store. This is a store where you can be punished for not speaking Spanish. They make announcement in Spanish ONLY before store closing and expected everyone to understand. If you were still in the store shopping a few minutes before closing, they spoke to you rudely and asked to get out. If you had problem at the self check-out, don't expect them come and help you, not to mention to provide you with a bag to hold the large items to carry out. Since you can't push the shopping cart out of the store, you need BAGS especially if you purchased a lot of fragile items. All the mirrors, including the one in the fitting room are FILTHY. Look like they NEVER clean them. If you were senior citizens, make sure you ask for the 10% discount and make sure they put the code in while ringing it up. If they forgot and had to redo the ticket, you'll have to endure some major attitude.The restrooms is beyond disgusting. Sometimes the people working at the fitting room are rude as hell and they only care about chatting with the people who speak their language. We are immigrant families from other countries but we expect the culture and learn and speak English. They are SOOOO arrogant that speaking English is beneath them. What a disgusting store!!! We were going to purchase twice as much items, but decided to leave half of them in the store. If you like Ross, find a store in another location to shop. Any store is better than this one.
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July 2023 by Sylvia Graham
Disappointed. Clothing was very all disarray; sizes were very mixed up. It's summer, guys! And most things were either fall or even winter like! The floors were dirty; shelves jumbled. Shoes mixed-up sizes. Maybe it was just poor timing? It wasn't like this previously.
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May 2023 by Anja Kempf
The employees at this location are very unprofessional and and rude! When I have a question and i try to ask someone for something, i get a response in a language that I don’t even understand. Not for nothing, i am not from this country myself. I was born and raised in Germany and moved here when I was 17 and I had to learn English, just like everyone else! It’s just very difficult when you look for something specific and you can’t get an answer from anyone because you can’t understand what they’re saying.last night on Sunday, 28 May me and my fiancé had gone to the same location as around 1045 or 9:45 PM a few minutes before they close to get my daughter a birthday gift, so I was rushing through the store and I found a purse that was originally $199 but was on sale for $25 and I had to grab a few more things and the cashier seen me grabbing a couple more things and once I got to the register he said that he already closed the register even though I was still in the store and he also seen me in the store and knew that I had items that need to be checked out! Long story short, they couldn’t hold my items until the next day, and I was very disappointed how unprofessional the cashier was from last night, knowing that I was just about to come up to the register to cash out!… With that being said, I do not recommend Ross on Airport pulling Road in Naples Florida. The employees are very rude. Do not understand or speak English and they’re not very helpful! I will not recommend this store to any of my friends or family.
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May 2023 by Anaa C
Giving 5 stars just because the lady in the fitting room her name is margaret or margarita she has GREAT COSTUMER SERVICE, the store is very unorganized tho
