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January 2026 by kirsten cronebach
no show no call!!
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January 2026 by Tim McCane
Dropped car off at 7:30am… got a call and picked it up at 9:30am. No issues. Used this location twice in 4 years. No issue last time either. 🤷🏼👍
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October 2025 by Ali shahzad Ali joyia
Fantastic service! I caught a stone on my windshield driving back from Detroit, and they had me in and out with a brand-new windshield in just two hours. From the front desk to the technicians, everyone was professional and efficient. My insurance covered everything, which was a huge bonus. I was also really impressed with how spotless the facility was—even the bathroom was immaculate. Beautiful building and top-notch service all around!
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October 2025 by Angel Alsina
I have a brand new car that the windshield unfortunately got crack I went there because of my insurance company and had to get it replaced twice bc I was getting rain water inside of my car and now there’s still opening in the crack this is absolutely ridiculous these workers need to get better
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October 2025 by Joseph Hebeka
Horrible experience. Had the windshield replaced twice now on my brand new hummer. First time it had a terrible seal and you could hear air flowing, scheduled a warranty appointment and after the second attempt he re-installed the same windshield which he seemed to scratch while cleaning glue residue off of it, left my car a mess from glue and now it leaks water.
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September 2025 by Imanol 001
Service was quicker than expected. Employees were very helpful.
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August 2025 by Francene Turner (LuLu)
Good job on my windshield repair and nice staff.❤️🩹 Thanks
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August 2025 by Yvonne Troisi-Morgan
Great service took a stone to my windshield on my way back from Detroit. I was in and out in 2 hrs. Excellent service from reception to new windshield. Couldn't be happier. Plus insurance picked it up..couldn't believe how clean this place was even the bath was spotless..beautiful bldg.
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July 2025 by Bob
Disappointing service. Someone teach this company how to glue a windshield on the first try! If you want your investment damaged, this is the company to go to. 0 out of a 100 stars. I’m not mad. I’m just disappointed.
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July 2025 by Benjamin Pearson
As the service manager for my company, I oversee the vehicles my team relies on every single day — and I cannot stress enough how disappointed I am with Safelite’s workmanship.
We had a windshield replaced on one of our Mercedes-Benz Sprinter vans, and ever since, it’s been a disaster. The first install leaked rainwater directly into the cabin. They came back out to replace it — and guess what? It still leaks.
The repeated water intrusion has now ruined the headliner, and the entire interior of the van smells musty, damp, and flat-out disgusting. It’s not just inconvenient — no one on our team even wants to drive it anymore.
It’s incredibly sad to see such a beautiful, well-kept van in our fleet reduced to this condition because of poor attention to detail and zero accountability. This van was once something we were proud to send out in the field. Now it’s the one everyone avoids — and I don’t blame them.
Safelite promised to assess the water damage. They didn’t. Now they expect us to drive an hour away just so they can “try to clean it”? That’s not a solution — it’s a brush-off.
This needs to be made right — immediately. Until then, I wouldn’t recommend Safelite to any business that values its equipment or its people.
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July 2025 by Capt Dale
I scheduled a windshield replacement with Safelite due to a small crack. Since then, it’s been an absolute nightmare. The first replacement windshield leaked rainwater directly onto my lap while driving. They came back to fix it, installed a second windshield — and guess what? It still leaks. Same issue, same poor workmanship.
To make matters worse, the leaking water caused visible damage to the headliner of my Mercedes-Benz. They promised a damage assessment during their second visit, but absolutely nothing was done. No repair, no reimbursement, no accountability.
Now they’re telling me I need to drive an hour away to their shop so they can “try to clean it.” My headliner is still stained, the windshield still leaks, and I’ve wasted time and gas dealing with it all.
Zero pride in their work, zero follow-through, and zero resolution.
0 out of 10 — avoid Safelite if you value your car or your time.
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June 2025 by patsy rankin
Very good customer service.
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June 2025 by C. Jeremy Shelford
Not good..they left my car like this today...didn’t notice till after they left. I called 877 number when I noticed it around 4:53pm..the lady seemed like she cared..she said she would have to put me on hold to reach out to local office..it got to be a little after 5pm..and then boom I was disconnected.. I called back and I got an auto message that said they were closed for the day. I’m concerned with driving my car anywhere as I’m sure this trim piece will fly off asap. Fortunately, they installed at my house and I had nowhere to go today.. If this is not fixed asap I will leave the review with 1 star…if they reconcile first thing in the morning I will edit to 3 stars and consider using them again - it’s up to them!
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June 2025 by Jeffrey Kartye
My window repair person was courteous, efficient and friendly. I provided him with three bottles of water since it was so hot in my driveway repairing my Jeep side window. They were around $370. The Chrysler dealership wanted $850 plus labor. Call Safelite.
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April 2025 by Yulissa M.u.a
Horrible costumer service , left my vehicle on Tuesday night for the windshield to be replaced on Wednesday, I do not have any other from of transportation, so I fixed it a way I could pick it up later , called and no information about the vehicle , it sent a text massage that it was finished . I had to leave work early to be able to pick up my keys to the car before they closed as stated on their door and their website , made it at 4:30pm , doors closed , no one on sight not even my car . This has me now without vehicle for me to work the next day!! Never ever will recommend this location !
