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September 2024 by Nadav Hofmann
Horrible customer service make mistake and don't take accountability?
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November 2023 by Nóra Szücs
We wanted to color match a sample. They was quick and helpful.
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June 2023 by RD F
Two people working, when we walked in. No acknowledgement, not even a look and head nod. One working with customer, mainly just in conversation, the other in back just walking around. Not even when the first customer took a phone call, did the cashier even make eye contact. After 20 minutes we started to go across the street, to the new Ace Hardware, where we would receive top notch service, the person in back comes out and said, "Can I help you." We will search for better options in the future, this is not the first time customer service was extremely poor here. Sad that we are bound by a brand to insure that the house paint will adhere properly, but we will research a remedy.
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May 2023 by Gaby Miyar
Came into this store and the girl who was there told us she wouldn’t “touch” any paint that was not made in her exact location… which is BS so we went to the next location in Northbrook plaza and the guy was so nice and told us of course he could help us and changed the color of our paint.I don’t recommend this location… go to the 2600 Northbrooke Plaza DrUnit 10Naples, FL 34119United States location for better service.
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November 2022 by KEVIN Reyes
Lazy guys
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June 2022 by Kara Haines
First time in this store, usually go to the commercial store on Northbrook, very nice store, clean, well organized. The staff very helpful,got in & out in less than 10 min!! I will be back, even though it is a little far.
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January 2022 by Vlad S
Super helpful staff! The place to come for all your paint jobs!
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January 2022 by Christine J.
What a great experience I had with Miguel. He was very busy, and the only one working, but he handled everything with aplomb. He was friendly, knowledgeable, and very very helpful. The only reason I didn't give 5 stars was bc the store was out of several finishes; which obviously is a common problem and not something Miguel could change. He was able to talk me thru the proper available choices; as well as let me know when the other options would become available. Not only did he answer all my paint and equipment questions easily and professionally, he noticed I am pregnant and made a point to insist on carrying my purchases to the car for me. Great job SW, in hiring, product, and service!!
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November 2021 by Jose Manuel Martinez Ledezma
Excellent
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March 2021 by Len Uronis
I was able to purchase three different custom paints for touching up areas of my home. The store is very nice and the staff polite but unfortunately it took quite a bit of time. One of the colors was color matched and this took up most of the wait time. I am overall satisfied with this store. If you haven't purchased paint recently you might be shocked at how expensive it can be.
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February 2021 by Johnny Cash
This store is amazing. Bought some SuperPaint in there the other day and had a gentlemen named Miguel help out. He exceeded my expectations and was more than helpful. Will be returning and will ask for him again
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February 2021 by Taylor Channel
Very helpful staff, very organized shelves with everything you need to paint.
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February 2021 by Stefanie Szappanos
Large store, great decorative selection- better than Home Depot. Staff friendly.
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February 2021 by Brian Casey
Got help with maching our paint color
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November 2020 by Tim Rice
Some of the best quality paints and knowledgeable staff. I would buy paint there and brushes and rollers at the larger brick and mortar businesses.Personally, I am willing to spend a little extra money on quality paints and less on brushes.The store had a lot of other items such as wall repair items, paint brushes, high quality brushes, tape, lights and even ladders.
