-
July 2024 by Donnamarie Pierotti
Jed is wonderful at the Print Shop. He is professional, kind and considerate and is always willing to assist me in any way! He is the only employee there who rates a 5. The remainder of the younger people act like you're interrupting their cell phone use and their socializing as if you're a big pest. They never walk you to an aisle or tell you what number aisle you can find what you want. They are apathetic and lazy and that's the reason for my 2 star rating but Jed gets a 5 star rating!
-
July 2024 by Zane Mcharris
Terrible customer service, place seems to be falling apart. Went to go pick up mailing labels arrived at 9:30 am should have been open was closed with a sign on it saying due to short staff they would be opening at 10. That's fine stuff happens and staff is hard to find right now, but what really is shocking is that a week ago I bought the last few 1x4 mailing labels and have come back 3, 3 times and they hadn't been restocked once, this time I go to customer service to see if they have any in stock and the associate says I could go look but I probably won't find any, then proceeds to complain about the job to another coworker in front of me. Do better staples! I will likely never return and instead order all my businesses supplies from amazon instead
-
June 2024 by Michael Ronan
Customer service is horrible here.
-
June 2024 by Gary Dickson
Always there when you need them. Especially when brick and mortar stores are closing down left and right.
-
June 2024 by A C
Jed at the printing and marketing desk. The nicest guy !
-
May 2024 by Dennis Muchmore
i always find what I want and need at this store. Good layout, good products.
-
May 2024 by Frannie Scott
I would like to give a shout out to Kelly of the printing center at the North Naples Staples Store. My USB did not work, and I needed to print a document. Kelly came over, gave me a card, and suggested I attach and send my document to their email address and then print from email. She assisted me all the way as I was totally loss. Kelly provided what outstanding customer service is all about. Thanks again, Kelly, you deserve these 5 stars!
-
February 2024 by sergio mendez
Good place.You find everything that is required. The staff serves well
-
February 2024 by Kelly M.
On Feb. 12th, I showed up to Staples completely stressed out wanting to color copy a packet for a presentation I was doing on behalf of my husband and myself for a Variance Proposal. I saw a man behind the counter who looked like he was helping 4 different people at once along with changing out a printer cartridge...haha... This man was Judd. I noticed his calm demeanor and patience with people, especially some of the older clients who didn't have a clue on how to work the "SELF SERVE COPY MACHINES" When it was turn to be helped out, he listened to my request and went right to work noticing I didn't ask for 3-prong hole punching for the folders I was going to put them in, so he immediate suggested if he did them, it would save me time and be less stressful for me to do. I thanked him for the advice and did that as well. I did have a coupon so that helped with the price of the copies. The quality was GREAT. And, I loved how easy Judd made this experience for me. He is a great employee...they are lucky to have him! And...I will be back to have him help me with my next presentation for sure!!!
-
January 2024 by Paige N.
Just left this Staples. If it wasn't for the kind woman by the name of Billy Jean, helping with a return from Amazon, I believe that I would've lost some money. The store manager, big, heavyset white guy with a beard was terrible! Originally the return started with a new hire, athletic build white guy That needed some help. It was his first time processing an Amazon return. The manager was aggravated by his request for help first of all. Went through showing him how to do it on what looked like a cell phone. But he still needed a little more help. The manager walked away and let him sit there and struggle. So I tried to help him which I'm not a store employee, so I really don't know the process. but Billy Jean came to the rescue! I'm very thankful for her. She should be the manager! Great customer, service, and being a kind human goes a long way!
-
November 2023 by Kelly Hutcheson
Ned was exceptionally helpful with a program we were working on and it had a tight deadline! Also , the printer spit them out wrong and the fold was reversed and he took the extra time to refold 150 programs even when he didn’t have to. He went above and beyond and help us in our time of need!
-
November 2023 by S Z
I called the store before heading there. The voice message said it was open till 8pm so off we went. Not so! We got there at 7:01 and it was locked up tight! I wonder what the store manager has to say about this inconsistency that put us out through no fault of ours! We tried!
-
September 2023 by Bobby Cohen
Kelly in Print was terrific!Always a big help.Thank you
-
September 2023 by Nikki T.
Went to the store today, I usually go there quite often. I'm not sure what issues they have there but I have never felt like a criminal before walking around any store. This employee who tried to act like a customer followed me around the store pretending his looking for something/shopping, no cart, no item. It was quite obvious why he did that because of what I "looked" like and I also picked up $110 keyboard for my job. When I went to the register, I kept my eye on him and saw him return to work when they called for help over the intercom. I will return to shopping online at Staples so I won't be stereotyped.
-
July 2023 by Owen
Awesome staples location! Staff was very helpful.
