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March 2024 by Taylon Gordon
Awful Experience. Ordered a small drink. Proceeded to wait. The establishment was not very busy, but I still understand they have to make the drinks. 18 minutes I waited for before I felt the need to ask about it. They proceeded to tell me that they have to steep the tea and that’s why it takes so long. Meanwhile another associate comes over and just put 5$ on the counter and tells me to take a refund and leave. There was no conversation before I stood up after 18 minutes and asked for my drink. I’m not sure why there was so much hostility. They also couldn’t provide the order sticker for my cup, which is a red flag as Starbucks always puts those on. Just an all around terrible experience and hope that they can improve in the future.
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March 2024 by Billy Hoskins
Coffee and pastries... Just to much $...
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March 2024 by Jazmyn Boldt
Always a rude girl at the window. I go to the davis location now cause all of the girls there are actually nice or at least say you’re welcome when I say thank you. The one black lady at this location is very very nice but the rest need to work at McDonald’s or sum. I don’t know why every single possibly day I need to get a stank eye for 0 reason. Tell your staff to grow up!
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February 2024 by Chad Cole
Loved their
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January 2024 by Frederick Perrelli
The staff is very
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November 2023 by Sharon Maldonado
Worst starbucks location. Can never get order right. Not in person, not online.
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November 2023 by Noelani D.
I mean, it's Starbucks. It's never going to be the best cup of coffee you've tasted, but this location is better than some.The staff are always friendly and welcoming, and the drive-through is always quick service - never a line! Plus, I've never visited and been told they were out of ingredients to make a drink! Which can't be said for all Naples Starbucks locations... lol
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November 2023 by Sam
No complaints here. Staff was friendly, we got our drinks and food pretty quick and the coffee actually tasted a little better than the location I normally go to. They have a nice outdoor seating area and the inside is pretty nice open layout.
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October 2023 by Bobbie English
The lady that served us was super sweet and
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October 2023 by Candice Minick
This is my local Starbucks. And I just got done spending a lot of money on drinks and cakes for me and the family. And all the coffees were made wrong every time I get it the pumpkin cold brew it’s perfect and this time it was just too dark not done right it was bitter I had to put a lot of creamer in it at home to make it taste good. So I called and spoke to the manager Jay he was absolutely amazing went above and beyond in customer service I was nice I explained what had happened and he Completely refunded me for everything even the cakes were delicious and I told him that but he refunded me for all the coffees and the cakes. I am beyond impressed with that customer service and JAY is the bomb he did the right thing as a manager and he’s the best customer service I have seen in a very long time . JAY U seriously ROCKyou are The true example of a great top notch manager
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September 2023 by Jeremy Wheeler
I have come to this location before and had no problems. I was with a friend and the guy closing came and told us we are closed to please leave and pointed to a certain door. My friend and I were heading to the bathrooms and he he said what are we doing. We told him we wanted to use the bathroom real quick and he said no and we have to leave. It was very rude and not very customer oriented.
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September 2023 by Caroline C.
Very rude employee / customer service specifically from the male employee wearing a beanie. We had asked for extra caramel, probably paid for it, and after tasting you definitely couldn't tell it was in there. We politely asked for more and received a whole bunch of attitude. If you don't like your job then don't work there! 0/10 don't recommend going to that location
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August 2023 by Chung Yi
The Coffee tastes good.Staff service rather discriminatory makes me feel unwelcomed Doesn't wanna visit again.
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August 2023 by Eric L
Got it right the first time and not a long wait in the drive thru like a lot of times
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August 2023 by Višnja Milešević
I came in to pick up Uber eats. First I spoke to Melissa at the register and she told me to go pick it up at the pick up counter. So I went and I waited for 10 minutes and was COMPLETELY IGNORED by Lucinda and Tinisha. When I finally reached out to them to say I am pickup up Uber Eats but it looks like nobody is preparing my orders, Lucinda was RUDE and LOUD in front of the whole cafe, saying she was not aware that I was picking up Uber Eats and saying Melissa is not there anymore all of a sudden. I WOULD NOT TRUST THIS PEOPLE TO MAKE MY FOOD!!!