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April 2024 by Xenia SB
I usually have a great experience here but recently it’s been mid. They are obviously under staffed and workers seemed to be burnt out based on the snappy way employees respond to customers after simply asking about the status of their order (after patiently waiting for 20+mins.) if you are mgmt reading this, you have an opportunity to do better.
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March 2024 by Steph C.
Perhaps just another Starbucks, but the above average customer service at this location makes it notable for me. I have run in and out numerous of times over the past few years, and always been greeted by friendly and knowledgeable baristas. From upbeat and positive interactions with customers and each other to demonstrated knowledge of their product, the staff at this store is consistent--even though the faces change a lot.The drive-through line usually appears super long during the coffee hours, but it moves pretty quickly. Ordering ahead on the app and parking to pop in and grab is going to be your quickest route, though their immediate parking is limited and you may instigate a game of Frogger with the drive-through emptying into the entrance area.This Starbucks location is a bit industrial on the inside and the exterior seating is very limited.As far as access, if you are westbound, your visit will be in and out. If headed east, give yourself some u-turn time.Parking: Only a few spots exist in the front and are shared with the mattress store. However, there is always plenty of parking just off to the west as part of the anchor units.
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March 2024 by Ooo
No soap in hand wash dispenser in one bathroom. The other had no hand wash dispenser at all.
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March 2024 by jose martin morillo garcia
Mut nice place to
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January 2024 by Melissa C.
The coffee is always cold. Terrible overall. The only positive is the pup cups for my puppy.
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December 2023 by Moe R.
Horrible service . My egg was cold !! They had no oat or almond milk . Every time I come to this location the lines are extremely long and there's always something wrong with my order .
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December 2023 by Amanda B.
Been there 6x in a row, they messed my drinks up every time. Don't waste ur money here, go to the best starbucks in target
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December 2023 by Alexis Schoenherr
This is the worst Starbucks I have ever been to. I just moved to the city and have tried four times to give this one a chance, and today was my last visit. The employees are so rude. Just today while I was waiting 12 minutes for the second drink to my mobile order, 3 other people complained about something being missing or completely wrong. The black coffee was stale and the employees smack talked her when she walked away asking for a fresh cup. Most Starbucks are the friendliest people I’ve ever met, but I loathe going to this location and will go out of my way to go somewhere else.
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December 2023 by Mas Breehne
It’s not busy and they are still super slow. Needs better management to help keep them on track.
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November 2023 by Jennifer R.
Best Starbucks in Naples!!! They make the best Iced Brown Sugar Shaken Espresso and get my order right every time
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November 2023 by C F
Water in a cup is what you get. Go elsewhere, trust me, they need to close this location.
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September 2023 by Lilly Johnson
Michael was amazing and he made the caramel ribbon crunch perfectly crunchy and was very patient when we got confused with the ordering!!!!
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September 2023 by Jack L.
The manager here need to be fire. Not enough workers most of the time. Especially for the way how they handling their drivers thru service they are way too slow of taking the orders every time. They taking order so slow and making drinks too slow for the drive thru. I been to other Starbucks they are usually faster for drive thru service. So the manager need to do something about it. This place need like one or two more workers for its drive thru. I goes to Starbucks 5-7 days a week. But because they are not doing things the correct way I never goes to this Starbucks. Plus this is the closes one to me.
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September 2023 by Yulio Valdes
This place shouldn’t be open they lie to you and tell you they don’t have anything because they are lazy and don’t want to work. Brutal service very
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September 2023 by Bruce Gilmore
As long as it's sunny out...but they are closed today,and EVERYONE that's come here today is upset..we all came up with the idea to go to Race Trac service station for coffee.Schools in Collier County are open,the post Office is open...EVERYTHING except for Starbucks is open ?????
