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December 2023 by Cindy “Handywoman” Cassidy
Chad and Ronnie are the best! I’m in my third storage space there and every transition has been so easy. They are also so friendly too!
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November 2023 by Hal Pike
Recently while living in the next door apartments I needed to store household goods which were being shipped from CA. Chad, the manager, spent a great deal of time reviewing my storage options and checking on any possible discounts that might apply. He is superb to work with and very personable. I find him to be honest and straightforward in his dealings. He recently was joined by Ronnie who is also exceptional. I have dealt with her on a variety of subjects and she is also very personable and easy to work with. The facility and the employees are excellent! I highly recommend StorQuest Naples.
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November 2023 by Denise Lee
Been at StorQuest since the facility basically opened. We are upgrading to a larger unit thanks to Ronnie. She was instrumental in helping us find a new unit and the best part is it costs less!!! We made an appointment and she dedicated time to making the necessary changes and showed us the new unit, which she had swept and cleaned that day. While I don't like paying for storage, at least I know my stuff is in a safe space and the place is well managed and very accommodating. Evidently they even care about cost, not used to that!
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November 2023 by Jamie Phares
I had to quickly find a storage space for my household items & I was not sure which size I needed. Ronnie definitely helped me figure out the correct size & answered every single one of my questions that I had. She was very attentive & knowledgeable and knew the exact size that I needed. Her skills are outstanding & I am so thankful she was here. Wish I could give her more than 5 stars! She is an asset to this location & I highly recommend renting at this location because of her
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November 2023 by James Price
I met with Chad to move to a larger storage unit. He asked a few questions and told me the costs. He picked a larger unit that was close to the one I was vacating. The whole process was smoother than I expected.The only issue I had was when another employee interrupted with the answer when I asked Chad a question about the price. She came across as inconsiderate. She then went outside and talked on her cellphone the remainder of the time I was in the office.
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September 2023 by Scott Patterson
Chad and Ronnie were outstanding. Polite, courteous, and very professional. Gave me the best deal in town. The complex is supper clean. One of the best experience’s I’ve had in a long time. So glad I stopped in.
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September 2023 by Michele
We had an excellent experience with StorQuest Naples particularly because of Chad. StorQuest Naples was recommended by an acquaintance and it was a great recommendation.We had a very tricky timeline (coordinating movers packing then moving our things into storage). Chad worked with us and found the perfect size unit. Our movers got us into a clean, secure and perfect unit because of Chad’s guidance. He works very hard for the benefit of his clients. We recommend StorQuest Naples without hesitation.
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September 2023 by MIKE PINTER
We walked in and met Ronnie, who was so very nice, professional and courteous to us. She showed us around and gave us our options and helped us to choose the very best sized unit to meet our needs. I would highly recommend StorQuest for all of your storage needs!
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September 2023 by Michael Joanen
New and clean facilities with air-conditioned storage units. Also, the customer service that Chad provided throughout was exceptional. He was informative, honest, and patient. I've worked with many real estate professionals throughout my career and Chad is unquestionably one the best. Lucky for Storquest I'm not yet involved in storage facility investments otherwise I would poach Chad in a heartbeat.
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August 2023 by Melvin Reyes
Chad was so understandable and his customer service is great! There was a big problem that Chad helped me solve in less than 10 minutes. He is super talented and works really fast to get everything you need as quick as possible. He helped us open the unit and explained everything in detail on how to correctly use the lock. Very helpful guy and definitely recommend this place.
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August 2023 by Gabrielle McCaffrey Rizza
Chad was very helpful in getting me signed up for a new unit after I walked in with no appointment. There were issues with my moms unit we uncovered during the referral process and he moved quickly to fix it to our satisfaction. The units are super clean and we were in and out very quickly and we felt very taken care of.
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August 2023 by Jamie Jessee
Moving is one of the biggest stressors in life but Chad made our experience so much more pleasant than we could imagine! He was beyond helpful and made sure we had a smooth process getting our storage unit. Be sure to ask for Chad when inquiring about your storage space! He will take care of you! Thanks again!!!
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July 2023 by M N
Chad and Mark are amazing and helpful with my moving process. They gave me a really good deal on my unit and provided me with excellent service. This storage facility is hands down the best!!!!!!
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July 2023 by Loretta Grantham
I was in dire straits searching for storage after Hurricane Ian in Sept. 2022, and manager Chad Merrifield was professional, accommodating and kind. You're not just a customer at this StorQuest location, you're family. I recently needed access to my unit after the office closed (a broken convertible roof with my car cover in storage, and rain was coming!), and even though Chad was out of town, he contacted assistant manager Mark, who drove 15 minutes from home to help me out. The customer service here is exceptional.
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June 2023 by Nichole Kilgore
Chad & Mark were awesome from the very beginning. Very understanding and down to earth. They are the reason I stay. The facility surroundings are very clean and secure, to me that is important. Thanks guys!
