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September 2023 by Fabre Carlos
I had an amazing experiencewith Alexandra. She really know what she is doing, she is very professional and you can see that she enjoy what she do. I been receive good customer service from Suncoast but the experience I had with Alexandra was extraordinary. Thank you Alexandra for being amazing.
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September 2023 by meprise dossous
I had an amazing experience with Alexandra. She was so professional and know exactly what we need. We had so many question and she answer all of them and we even decide to open other accounts with her. Amazing customer service
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September 2023 by Keith H.
Atrocious customer service - one person tells you one thing and then someone else contradicts them. Besides, in this day and age why put your money in a bank that doesn't have 24 hour, 7 days per week phone support? The only thing worse than bankers are amateur bankers. And to think their CEO makes over a million a year. Nonprofit my foot.
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August 2023 by Derek Partridge
Alexandra was phenomenal, polite and professional!! She definitely made the loan process easy and stress free. I would seek her out personally for any future personal or vehicles loans.
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August 2023 by Sean Conner
She addressed and took care of my issue. But I had to complain about it first. Why would you hold a man's paycheck? I understand fraud, but it seemed like you don't understand your customer base
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August 2023 by Rolando Maruyama
Nice place, Good people.I special Alexandra, who’s really enjoy her work.
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June 2023 by Christina Martinez
I had a great experience everytime I go in and through the interactive tellers and ATMs. Fast service and amazing efficiency by their staff memebers. I had Christine help me with my problem.I didnt like that I seen a receptionist on Facebook messaging rather than helping an older lady who waited before but she helped a younger gentleman after us 4 other members waiting. I seen that as unprofessional and rude. She needs some retraining or disciplinary action.
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May 2023 by Jennifer Escobar
I WOULD LIKE TO THANK MR. HERBY BERSON THE MANAGER AND YOSELIN THE ASSOCIATE, BOTH OF THEM WERE VERY PROFESSIONAL AND HELPFUL ON THE PROCESS OF DEALING WITH A VERY COMPLICATED CASE. THEY BOTH HELPED AND SOLVE ALL THE ISSUES AND GAVE US A HUGE RELIEF ON IT. WE CAN THANK THEM ENOUGH FOR ALL THEY DID.
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April 2023 by Roy Webber
Alexandra helped my family with our complex banking needs. Suncoast has helped us understand and succeed at each visit.Great local bank with personal experience.
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April 2023 by Jerrie Fullerton
Alexandra has been very helpful to me and my family in all our banking at Suncoast. Suncoast has been my local bank for over 20yrs. Personal, Friendly and Efficient every step of the way.
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April 2023 by Jayce Savage
I just want to take the time and state that this branch seems to care about their customers . the receptionist at the moment while I had been waiting realized that I was getting later and later for work.her name is Lillian Licot and she took the time to double task and help me while also welcoming other credit union customers . my situation was not too complicated but also not super easy. theses days it's hard to find people like Lillian who take initiative to help people and do double duty on her own choice. She helped me with not one bit of an attitude either.People these days only have time to complain and not compliment .that being said her manager Mr.Herby Berson whom I spoke to to leave a compliment with was also extremely nice and appeared very happy with Lillian's actions and appeared very proud of his team as well. The only 2 small complaints I have is they need more people on their awesome team and the victual tellers outside are so loud you can hear them in the next county practically !! LOL thank you SCCU
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April 2023 by Landon no last name
I had good attention from the team, especially Alexandra. I love her vibes
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March 2023 by Merle Metcalfe
I had had a frightening experience of my account being hacked by criminals, and I was assigned to work with Alexandra Machin. I can't say enough things to express my amazement at the wonderful job she did of creating a new account for me, helping me work out the details of the change, and generally making it possible for me to recover and restart. She was knowledgeable, helpful, and understanding in every way. I needed to return for another problem and she was able to solve it immediately. She is outstanding in her knowledge and her customer service.
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October 2022 by Love Jones
Yania Sanchez took the time to make me feel very secure about the services I received. She was patient and very sweet. 5 stars across the board !
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July 2022 by K C
Suncoas of Vanderbilt it’s horrible , I deposit some check and that person who attend on me, her return the checks back, I put a request about that we have Five day waiting and and nothing happens, when you have any problem them with the account they charged you $29 dollars, but now the problem was of Suncoat credit Union, the The lady return my check to back when I need the money in my account.. horrible service!!!! Pay attention when you are in the life to deposit any check because the people return back. THE SUNCOAS MUST PAY TO ME ANY MONEY TO ME, because was fault of Suncoat credit union?
