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November 2023 by Linda Finnegan
Working with Jose at The Lock Up Self Storage has been a pleasure. We have rented a unit for 3+ years. The building and grounds are kept clean and well maintained. The inside and outside of the building is well-lit making it a very safe and comfortable environment. Jose made the process very easy and was always available to help when needed. I highly recommend them.
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November 2023 by David Schneidt
Great experience always. Snowbird, so have alot of stuff I don't need. Ha ha. Always spotless.
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October 2023 by Bengt Persson
It was a very seamless process to checkin in and receive keys and a comprehensive guidance of the beautiful facility.I’m very pleased and will highly recommend the facility who needs storage in the Naples area.BestBengt Persson
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August 2023 by mimose jacques
The reason I love Lock up storage customer servic is fantastic The place is nice and clean any one who needs a nice place try lock up storage.
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July 2023 by Carmyne
Originally I gave this place a good review but after dealing with them for 5 months my opinion has changed. After the first month I never received a notification to pay my bill and was charged $20.00 later fee because my email was entered improperly. I was told to call customer care and the menu takes me back to this location. Never received the refund. I was asked at time of rental if I would like them to keep a key on premises if needed (which I agreed to) and when I closed out my rental I was told the key wasn’t located there and was charged $15 for a list key. Will never use the company again.
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April 2023 by Chad F.
Jose and the team are great. Easy access off the road and a really nice facility that's kept clean.
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January 2023 by Dave Evans
My service rep really went the extra mile to ensure that I wasv120% satisfied! He anticipated issues I had not even considered!
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December 2022 by Barbara Vahlsing
Great service and accommodating managers. They made out transition between 2-3 units a breeze.
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November 2022 by F
Amazing place! Jose is the absolute best, he gave me an amazing your of the facility and made my move into storage so easy. Really appreciate it! The facility is kept in amazing condition as well.
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October 2022 by Višnja Milešević
Best storage experience so far! Pricing was fair, the storage is clean, well maintained and secure. It even smells clean. And staff, especially the manager, was always helpful and informative. Definitely recommend, because I had a peace of mind, even through Hurricane Ian.
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October 2022 by Maileen F.
So great full for the guy working there on October 10, 2022. We were desperately looking for a storage after hurricane Ian and it was nearly impossible to find one. He told us a unit was going to open up later that day and he called us back within an hour and we were able to get it. Thank you for you assistance during these difficult times.
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October 2022 by Mark Hedstrom mhedstrom
Considering the absolute chaos from hurricane Ian, the day after the storm I went to rent two storage units. Jose was fantastic at helping me through the process and was able to secure two storage units. In addition their on line reservation system is phenomenal. Mark H
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August 2022 by Barry Manson
Juan was fantastic, accommodating and super kind. Looking forward to moving in soon. Thank you so much
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August 2022 by Riley The rockstar
Very pleasant experience, the manager was excellent! Very informative and professional. The business is so well kept , very impressive!
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June 2022 by Cindy McCartney
FANTASTIC! Best storage place in Naples. Super clean, staff couldn’t be more accommodating. Recommend highly ⭐️
