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January 2024 by John Cautillo
Great buying and delivery experience. Rich was great to deal with. Perfect on time delivery and installation.
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December 2023 by kurt Lunkwitz
Very positive experience with this company. One phone call made, easy sale process, Jacuzzi installation came two days later, came home from work, and the Jacuzzi was set up and ready to go…
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November 2023 by P Canton
I agree 100% with all of the other five star reviews! I visited them to get technical advice on how to get started with our salt water system for our high end hot tub that came with the house we recently purchased. Even though Mike was very busy, he spent all of the time I needed to answer every single question. He treated me as if I was their best customer. Ultimately I followed his advice and out hot tub is running great. I cannot praise them enough for delivering exceptional customer service!
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November 2023 by CAS
We got a great deal on our hot tub which included steps and cover. Rich has been great to work with. Would definitely buy here again
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November 2023 by Luis Castro
Rich was amazing very knowledgeable and got me all set up waiting for replacement as we speak.
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November 2023 by John Opperman
Every part of the process from start to finish went well in purchasing and installing our hot tub. We are enjoying it immensely!
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October 2023 by Mary Beth Cosgrove
Highly recommend- dealt with Doug-took good care of us. Easy transaction very happy start to finish.The 3 young men who delivered and set up the hot tub were GREAT!!
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October 2023 by Kevin Smith
Mike was incredibly helpful and knowledgeable, great store.
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October 2023 by Jim Surette
We ordered all components for an outdoor kitchen and the sales rep was very helpful. The delivery driver stayed with me and helped me open each box to ensure I had all components and they were acceptable to me. We had to return a piece the contractor said he didn't need and it was accepted without question. Great experience.
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September 2023 by Jack Hogan
This is the second time I had the opportunity to visit The Recreational Warehouse in Naples. It was nice to be recognized as a returning customer. I last visited the store in 2015 when I bought a complete outdoor BBQ and bar set up. This time I needed a replacement outdoor refrigerator. I was greeted by the manager, Rich McElheran, who was the dealer I worked with in 2015. He remembered me. We discussed my needs. He made some recommendations that I agreed to. He answered all my questions, and I made a purchase. He was outgoing and professional. I highly recommend the store and the personal working there.
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August 2023 by Kristy Jackson
Doug was great. We are just wondering how to get more of the man made stone to make the bottom looked finished
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August 2023 by Angela Bennett
I’d like to start with. The salesmen that work there are amazing! Super helpful and explained the spa system in detail.. We even needed to call once we received the spa with questions and every person we spoke with explained every step in detail and was super efficient. My husband and I really enjoyed doing business with them.Thanks to multiple sales personal!! They definitely deserve a five star rating!
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April 2023 by Christopher Collins
Purchased a Hot Springs hot tub. Good selection on the floor to help in making a decision which hot tub to purchase.Delivery and installation went smoothly.
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April 2023 by Ron Madzia
The Outdoor Kitchen arrived and there was a chip in the ceramic counter. The delivery people assured me that Recreational Warehouse would repair the damage tiles.Otherwise, the installers were very professional and the product is amazing!!!
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March 2023 by Amanda Stith
We are loving our new Hot Springs Relay that we purchased from Doug at Rec Warehouse Naples. Doug took the time to show us all of the features in the store and now we are relaxing with ease! The tub is fantastic and the jets have quit a force.
