The Ritz-Carlton Naples, Tiburón is a gorgeous hotel that provides a lovely and enjoyable stay with world-class, exceptional service. The property is beautiful, with an atmosphere that feels like a luxury country club and caters to families. While it is a smaller property for a Ritz-Carlton, it remains lovely and exactly what one would expect. The staff is consistently impeccable, kind, accommodating, sweet, attentive, warm, friendly, and prompt, contributing to a wonderful experience. Guests can enjoy an 18th hole view from the al fresco restaurant, Ria, which offers a great meal. The breakfast buffet is also great with lots of options. The lazy river and water slides are really fun for children. The adult pool at the affiliated beachside property is noted as great. Poolside food and drink service is quick and delicious. Additional conveniences include a helpful shuttle service and efficient valet. The club lounge is clean with good food, nice drinks, and top-notch service. The spa is also a highlight. A common note is that the pool area can become packed, particularly with children, which may detract from a relaxing experience for some guests. While the service is overwhelmingly praised, a single incident of a staff member being perceived as rude to children is noted. Overall, it is a great place to stay with exceptional service, making guests feel at home and treated wonderfully.
