-
October 2023 by Kyle Davis
The corporation I work for has a contract with tire choice and I went in to get a tire replaced and one of the employees made a rude comment about the company that pays them to service our vehicles. Really unprofessional
-
October 2023 by Pamela Mueller
Had great help with my tires really great customer service
-
September 2023 by Stefanie N
I called and scheduled an appointment and they got me in the same day. I was greeted when I walked in and they took my car back within a few minutes. I had just a small nail in my nearly new tire with a very slow leak, and they repaired it instead of trying to upsell me a new tire right away. It was a quick and easy appointment. I will be returning, as I seem to find every nail in the road when driving ?.
-
September 2023 by Stefanie N.
I called and scheduled an appointment and they got me in the same day. I was greeted when I walked in and they took my car back within a few minutes. I had just a small nail in my nearly new tire with a very slow leak, and they repaired it instead of trying to upsell me a new tire right away. It was a quick and easy appointment.
-
August 2023 by Monika Gatto
Horrible experience, they scratched all the rims. They said they will be carefully and they were not, they left the rim on the floor. Didn’t put enough the tires, lost the caps for the lug nuts. They left the grease all over the rims, and didn’t clean them up. Sat there for almost 3h. When I called the store to speak the the manager I was told that they don’t even have one.
-
July 2023 by Frank Dituri
Buyer Beware... very high markup on oil price. Recently needed my oil changed on a Sunday morning and this location was the only one with an available appointment. They charged a 200% markup on the OW-20 which retails at $30 for five quarts, plus $10 for the oil filter. Total price was $127 whereas Goodyear in the past only had a 50% markup on the oil, no charge for the filter and gave a $15 coupon... for a total price of $70. Lesson learned.Also, Tire Choice refused to do the free tire rotation because my tires had "dry rot" and they recommended all four be replaced for $900 (of course). My tires are absolutely fine. Tire Choice lost a good customer.
-
July 2023 by rachel l.
I had low tire pressure and the staff was very kind to help me diagnose and fix the problem. Thank you to Jose for being so awesome!
-
June 2023 by Darien M.
I had to stop by because a flat tire and after doing a quote before and appointment in advance just the day before they did not have the tire I select in stock well I had to place the spensive one, I replace two tires finally, maybe I was not lucky ok, they select the best package, and after I request to keep one of the old tire (the good one) just to preapre an spare. Well they didn't put the rigth one on the trunck they put the wrong one and they did not even place the valve cap on the new tires. How difficult could be just to check that out. Do your homework just before get there and check everything.
-
April 2023 by Katia Mikulak
Great service, they did my brakes, balanced my new tires and fixed one of my rotors. Super profesional I will recommended this shop. I drop off my car and they called me when it was ready. More than 5 stars!
-
April 2023 by Brittany Sullivan
Everyone here is amazing to work with. Coming from a terrible experience at a competitor, Neal and the team handled everything above and beyond for me. Not only were they extremely fast from diagnostics to estimate to scheduling a repair, they kept me up to speed on each step of the process. Will never take my car anywhere else!
-
March 2023 by Maggie S.
After doing extensive research on two run flat tires for my Mercedes. I called Jose at the Livingston Rd location. Most places I contacted either did not answer phones or gave me crazy pricing and times (days) they could do my tires. I had a nail in one of them.They are a special order tire. I was pleasantly surprised when Jose called me the next day telling me the tires were in. Some told me 3-5 business days!!!!He replaced the tires and aligned my car in about an hour and a half!!!!I highly recommend this business and saved about $350 from what dealer had quoted me. I will definitely recommend this business and will most certainly use again!!!!!
-
March 2023 by Movement Management
First off they lost one of my center caps (see pic) and of course they take no responsibility...Guys are d*** as a box of rocks...Ordered tired for my Tesla that I researched what sizes I could use.Got there and they made a big deal about the tires not being stock size. I was going from 265 to 285 in front and 285 to 295 in the back. This is a fairly minor size jump, especially in the back. They made a big deal saying how huge of a difference it was and its very minor.They put the fronts on and told me they rub, I said show me and he pointed to the upper control are area with about a inch of gap. He said it would rub when we lower it. I said I bet it wont and it didn't. Said it would rub when we turn the wheel, it didn't.After all 4 were on he said he can only turn the wheel a little and they rub. Said we need to take them off and get different tires (a $450 mistake and days of waiting).I said I'm ok and will deal with it. I lowered the car as low as it goes, cut the wheel both directions and it never touches anything! What the heck is he talking about?...Wasted 4 hours dealing with this nonsese and the next morning I come out and the center cap is gone. Common rookie move he broke the center cap and stuck it back on there.These guys are clueless...
-
March 2023 by Malisa Fitzer
Larry and Neale did an excellent job very informative and the techs worked on the vehicle in a timely manner. Very happy with my service!
-
February 2023 by Dave R.
They really got me out of a pickle. I caught two nails in my tire and I had a bad spare tire so I couldn't risk the hike up to fort Myers. I got there at 7:30 and they closed at 8. I explained to the supervisor William my situation and he & Julio took care of me. Without them I wouldn't have made it home as quick and safe as I did. They were amazing and were definitely looking out for me.
-
January 2023 by LIAV EPSTEIN
So thankful for Neil for making me an appt after having a poor experience with a different big tire company, the customer service is premier! Thank you all so much
