January 2023 by Kristin L.
Do not give this store your business. Completely shady and illegitimate business practices. My husband and I were shopping for gifts for our parents and mid-transaction of checking out, I told the cashier, Sebastian, I wanted to swap one of the items for a different one - $50 sweatshirt for basically the same one that was $30. He said that was fine and even said "yeah the ones on that side of the wall are way cheaper." He continued to ring me out with the original sweatshirt and handed me a receipt for $173. I asked him how we'd handle the exchange and he told me it was too late since the card already went through - keeping in mind I literally told him about the swap as he was still ringing through other items. If he couldn't refund the difference I asked him if we could get something else to make up the difference of what he charged us, and he said no. Completely sketchy and annoyed I spent money at such a poorly run store with abysmal customer service.
