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April 2024 by Mia L
I often order to go from here because the place always smells like sewage. Been going here for over a year and it consistently smells awful. No desire to dine in with those conditions. The service is a hit or miss depending who is working. Sometimes they ignore you and sometimes they are wonderful. About 6 months I came in and someone had taken my pre-ordered smoothies. The cashier argued with me saying that she had no proof that it happened. I assured her I had proof of my purchase and she could check cameras or do whatever she needs to assure her that I just walked in. Someone came from the back and told her to remake them for me. At this point, I’ve been there for about 20 minutes. Then they proceeded to make me the wrong smoothies. The smoothies were supposed to be red-pink but they were dark brown and the labels weren’t mine. I believe they were made with peanut butter. I pointed out this and they then proceeded to make them again and another staff member told me they were out of some ingredients which explains why I ended up throwing them away because they were basically water and banana. (We ordered pomegranate plunge). The whole experience took 40 minutes for nothing and there wasn’t a line. My biggest complaint is their smoothies just aren’t as good as other locations. I don’t know if they’re cutting ingredients or what but the smoothies don’t have as much flavor. I’ve been to three other locations and I usually get the same thing. So I know that there’s no consistency with this store and the others. I continuously come here because it is close to my work but every time I regret not going out of my way to go to a better location. Hopefully they find some consistency because after todays watery smoothie, I will not be returning.
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April 2024 by John Dusko
Everyone here is super friendly! My go to lunch break spot
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March 2024 by Jay Rodriguez
My family and I were taking a road trip and we decided to stop and get tropical smoothie. When we went to the drive thru we told the lady we’ll take a few minutes to look at the menu. She huffed and puffed over the mic and was extremely rude. As we began to order she stayed quiet on the mic that I had to check in and say “hello” to ensure someone was taking my order.. she said “I’m here listening to your order”. Each time I said my selection she would say “are you done” and even said “come to the window when I wasn’t done ordering” because of her rushing us our order was missing a few things. So they charge me for the missing apple from my order. We ordered four smoothies and no straws were given to us and I noticed I was missing something else. I went inside to ask for the missing chips and a gentleman began to assist me. The older lady that “assisted” us earlier asked him what was I saying and began to say it was my fault because she repeated the order to me and was argumentative. I dismissed her and told her I don’t care I just wanted my chips so I can go. I would’ve took my business somewhere else had I known we would’ve been treated so poorly.
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March 2024 by JOSE
Relaxed and
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March 2024 by Deixy Luzardo
The best green
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March 2024 by Jomila Gaming
It is very disheartening to see a bunch of people chatting in the back and not taking my order. They didn't even make eye contact and say something for the wait or anything. To add insult to injury, the back of their shirt says "You're on Tropoc time now" which if you aren't visiting on a timed lunch break might be ok.
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February 2024 by Leana Amaya
I went here after a long shift at my work about 45 minutes until they closed. All I wanted was a cookie and a smoothie. As soon as I walked in, I heard a girl from behind the glass, where they make the smoothies, yell out “oh my god! Does no one have common since and realize that we close in 10 minutes?!” As a nurse, I understand that dealing with people might get a bit irritating. But please, be nice and if you are going to talk about customers at least don’t be so loud. I know she was looking to see if I heard her because she kept looking up at me. I only ended up getting a cookie because I was scared of her doing something to my drink.
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January 2024 by Brian Y.
I'm really not one to show up right before closing. Because I get it I've worked in retail long enough. But today I was like ehh I want what I normally order. All I will say if you are not going to make anything five or ten min before you close just lock the doors!
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January 2024 by Michael LeBlanc
I only bought a gift certificate so I can’t say too much and I gave a middle of the road star rating. I can say this though. The cook staff in the back had long hair and beards and no face/head nets. Ick.
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December 2023 by Jeny Thomas
Kelley and his team are awesome!! I would give them 100 stars if I could. Each and every staff member remembers my name, my order and are always so nice. I have worked in customer service for many years so when I am treated great, I have to let it be known. The store and bathroom are always clean. They are fast and efficient. They're suggestions are spot on. Kelley recommended The Thai chicken salad and it is delicious. I like to change it up, so the chocolate truffle smoothie, little lime berry and the blueberry bliss are my favorites.
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December 2023 by Jace B
love the place so much and the wait time is amazing and this place is close to work so i can get all the smoothies when i clock
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December 2023 by taylor s
Hair in my smoothie absolutely disgusting. Won’t be returning to this location.
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August 2023 by Christi McCleaf
We walked in and waited 10mins and nobody came to serve us also it smelled badddddddd.
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August 2023 by Larry McCleaf
We waited for 10 minutes before anyone came to take our order. Standing out in the hallway talking so we decided to leave.
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August 2023 by Captain J.
Good smoothies . Nice occasional lunch. Pricy. I go there for smoothies they are tasty fresh and adequate. Gets me away from the McDonald's and the likr
