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February 2024 by Lin C
I have had a PO Box here for years, and I ship most everything from this UPS store. They really are pretty great. maybe not perfect or the best but I’ve been to the other UPS stores around Naples and these guys are really good. I had to go to the UPS store further north on 41 in the pelican bay area by the publics and those guys are horrible! Rude and unfriendly, so definitely use this UPS store over that one!
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February 2024 by geraldine moriarty
I brought in two articles to return to Lands End. The staff was very friendly and very helpful. I didn't understand this new technology on returns and they took the time to explain it to me. Great location!
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February 2024 by Katya Pajuelo
Thank you for your excellent service! Despite the distance, I will make this my go-to location. Your team is amazing!
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February 2024 by John Steele
Received notice that I had a package ready for pickup from UPS at 2614 Tamiami Trail N, Naples, FL. Went to store to pick up and was stunned by the condition of the store. Boxes everywhere, security gate half closed so you have to squat to get in to see someone at counter and generally a mess.When I got to speak to clerk, she told me driver didn't deliver to store yesterday, even though UPS sent an email saying it was ready to pick up, and that I should wait a few days before coming back. Lousy service in total from UPS, and the store reflects the same image.
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December 2023 by Damon Balch
Best UPS store in Naples, Shiloh goes out of her way and helps bring the packages to your car! Great Attitude and Excellent Customer Service!
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October 2023 by Vadim Florea
Amazing Service and the Best value for the money!
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May 2023 by Apple S.
Very friendly girl working here was welcoming and helped me as soon as I walked in. This store is in a little plaza with a parking out front
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September 2022 by Ryan G.
Super friendly lady helped us process our Amazon returns. Went out of her way to make it easier for us. Two thumbs up!!
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July 2022 by judy velasquez
Each time I’ve gone to this UPS store, the costumer service is excellent. They have been polite and efficient and give service with a smile. There has never been a line or wait time,
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July 2022 by Jim R.
I have been going to this store for years, and I see there is new management. Seems to be even worse than the last. I tried to drop off a return to Amazon, but the clerk said I had to wait for it to be scanned. Amazon said It was all set (and did not need to be checked or scanned). The clerk was overwhelmed with just one customer and said I should go to another UPS store, which I will in the future.
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May 2022 by Patricia G
In shopping plaza, lots of parking, handicapped right in front of store. Wasn’t busy, staff was very friendly & helpful.
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February 2022 by anne harris
We brought an enormous “problem” into this UPS location( two chairs in damaged boxes) - and worried about how we’d be received. David helped us with patience, kindness and expertise. The entire staff was courteous and engaged and the atmosphere was truly one reflective of good training and probably good treatment by management. Look no further!
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November 2021 by Mercy Hernandez
Excellent customer service! Wouldn’t go anywhere else.
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September 2021 by Justin Southall
Always great service. Always fast. Staff is always helpful and informative and never grumpy. I go there more than I should…but, Amazon addiction.
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July 2021 by Alvaro Villagomez
My issue was resolved favorably so I'm giving 5 stars. I would have prefered a more expedient resolution but ultimately the owner did the right thing.
