Walgreens in Naples is a busy store that often appears short-staffed, which can lead to longer wait times and employees feeling overworked. Despite these challenges, staff members like Felipe and Bryan stand out for their exceptional service. Felipe helped a customer create a photo book for a special occasion, patiently answering numerous questions and providing friendly assistance despite being busy with other tasks. His positive attitude and dedication earned high praise. Bryan was appreciated for his professionalism, courtesy, and patience while assisting with passport photos and email transfers. The store itself is generally clean, organized, and neat, with a friendly atmosphere at the checkout. Customers frequently mention the welcoming attitude of cashiers and staff, including a seasoned employee known as Rose, who is well-liked and considered knowledgeable. However, some reviews highlight issues such as dealing with difficult customers, slow service, and staff needing more support to improve efficiency. Overall, Walgreens provides helpful service with some standout employees, though the store could benefit from additional help to better handle busy times and improve the customer experience.
Thank you for getting me in and out so quickly on vacation!!
January 2026
I love this Walgreens. Everything is clean And organized always can find what Iām looking for and I love to see my favorite cashier Ganesh he Is awesome. keep up the good work Walgreens š
October 2025
Every time I come here, they are always so kind. Last time I had to pick up, I barely made it it was 9:59, and they still took care of me. This pharmacy is the only one that has treated me like a human, and not just a number. Thank you team, A+ 5*
