Walgreens in Naples is a busy store that often appears short-staffed, which can lead to longer wait times and employees feeling overworked. Despite these challenges, staff members like Felipe and Bryan stand out for their exceptional service. Felipe helped a customer create a photo book for a special occasion, patiently answering numerous questions and providing friendly assistance despite being busy with other tasks. His positive attitude and dedication earned high praise. Bryan was appreciated for his professionalism, courtesy, and patience while assisting with passport photos and email transfers. The store itself is generally clean, organized, and neat, with a friendly atmosphere at the checkout. Customers frequently mention the welcoming attitude of cashiers and staff, including a seasoned employee known as Rose, who is well-liked and considered knowledgeable. However, some reviews highlight issues such as dealing with difficult customers, slow service, and staff needing more support to improve efficiency. Overall, Walgreens provides helpful service with some standout employees, though the store could benefit from additional help to better handle busy times and improve the customer experience.
Gene truly excels at this Walgreens pharmacy. He's not only friendly and accommodating but also incredibly professional. Whenever I had questions about my prescriptions, he was always knowledgeable and ready to help.
May 2026
For the quick stop to pick up something for an upset stomach it was fast and easy to find. For a pharmacy store it's said they arent open all store hours.
March 2026
Thank you for getting me in and out so quickly on vacation!!
