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December 2023 by Evan Benoit
The absolute worst Walgreens pharmacy in the United States. The pharmacist Maryann refused to fill my prescription and made up a fake Walgreens policy that doesn’t exist. She was also incredibly rude on the phone. Do not fill your prescriptions here! You’re better off taking your business elsewhere.
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December 2023 by Kevin Young
Pharmacist was so rude. Older lady with the skinny face. Lies to me saying they don't have what I need yet watched someone else buy the exact thing I asked for from another pharmacist guess it depends who you get here equals how you are treated
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November 2023 by Dylan H
if I could give them 0 stars I would customer experience when calling is in non-existent, out of town and need to call in to verify medication for an appointment when you get back? good luck better off having someone go inside and wait to check for you.
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November 2023 by Ryelee Green
One of the worst Walgreens I have ever been to. They never fill prescription orders when they are called in. It’s happened so many times I can’t keep track. I will be switching my pharmacies because they are absolutely awful. You will also be on hold trying to call for 20 minutes. Don’t waste your time.
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November 2023 by Jess L.
WORST pharmacy in the area!!! Anytime I call I'm put on hold for 30 minutes to an hour. I was on hold for over an hour today (1 hour and 20 minutes) and they hung up on me.... WORST PHARMACY!!!!!!!!!!!!! I know it's busier down here now the snowbirds are back but what the actual F&CK!!! Hire more people!!!!
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October 2023 by Kayleigh G.
Worst pharmacy ever. They never answer the phone and when they do they always hang up on you. You litterally have to drive out if your way to go ask your question. Very unprofessional. They told me I could pick up my prescription on the 24 well it's the 24 and we're is my medication
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October 2023 by Moe Fahey
There is a new gentleman named Neiyamia at this location…he was so pleasant and friendly! Also very helpful with myself and other customers as I was waiting. He spoke to everyone with the same cheerful disposition. Such a great addition to the Walgreens team at Pebblebrooke plaza.
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October 2023 by Sarah C.
This is my neighborhood Walgreens and WOW where do I even begin. First I have noticed a huge overturn in staff as if this management team is not able to keep employees. By the time I get familiar with someone they are gone. Number 2 the pharmacy is overworked and understaffed. Number 3 the most MISERABLE woman named I believe Christie works here and is always so cold with ZERO customer service skills. I'm really not sure why she works in a place that clearly will entail good customer service. I ran into her in an aisle and had a question and she made it very clear with the distain look on her face that I was a bother to her. She needs to be behind a desk hiding, not in customer service. I am here regularly and she seems like she always has her period by the resting bitch face she always has on. I have also caught her speaking to the staff in a very cold and demeaning way. Christie exudes MISERY EVERY time I run into her. This place needs new management because there has been water leaking from the roof for a while and they have it being caught in aisles throughout the store instead of fixing it. This is NAPLES, and how embarrassing this store is for being in such a nice area. Corporate needs to assess the management team and they need a secret shopper so they can see how MISERABLE some of the staff is. If I owned this location I would be making changes immediately. They have a few nice gentlemen who work here named Yaher and Neiyamia and a wonderful lady named Claudia who is always so pleasant and thank God for them because CVS across the street is getting most of my business ever since my run in with the wretched low-spirited and joyless Christie. I hope she sees this review and changes her ways and I hope management sees this review and starts making changes and finds a way to keep staff instead of running them off. Oh and for the love of God please fix the leaking roof!!
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October 2023 by Nathaniel Goetz
I really do not understand why this store has gotten such a poor rating. I have gotten excellent service here multiple times. Much better than Bonita Beach Road, that’s for sure.
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August 2023 by Jennifer Green
Not sure why there are so many negative reviews…10+ years going to this Walgreens and I always get great service here. Anywhere you call nowadays you wait on hold. Be patient and kind to others and life will be much more pleasurable
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July 2023 by makidd05
Pharmacy staff are always friendly and always willing to help. Head pharmacist has help me serval times with questions about my prescription, she is knowledgeable and kind.
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July 2023 by Lindsey Dyer
Maryann was wonderful! She took time to speak with me about my concerns and was so caring! I will definitely be using this Walgreens location from now on.
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June 2023 by Drew A
It’s impossible to talk with anyone from this pharmacy. You can wait on hold for 45 minutes and all they keep doing is putting you on hold without saying anything. The pharmacist refused to fill a medication because he said it was sent in 8 months prior when it clearly was not the case. After having to get my doctor involved the pharmacy admitted to looking at the prescription wrong. 1 day later and they still haven’t filled the medication. Worst place I’ve ever used. The male pharmacist is a joke and has no idea what he is doing.
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May 2023 by gail page
They won't help you find the best price using good rx or any serviceI looked at my receipt and my insurance paid 11 dollars l paid 40.And on good rx I would have paid 3 dollarsCvs help you look for lowestP price on prescriptionWal
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May 2023 by Tae Monae
Nick is the best front cashier. He is awesome with customers, products, & has a huge work load for one person. Thanks for all you do!