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November 2023 by Kiktev Ilya
excellent service, polite staff, beautiful women, I recommend for serviceDarla Zenuni is super manager ??
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August 2023 by Leonardo E.
A couple of hours in the bank and nothing got resolved. It's just a public relations outfit. Wasted my time.
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July 2023 by Vlad S
Incompetent staff! Wouldn’t even deposit my check! Went to another location and they had absolutely no problem with it. Very disappointed.
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May 2023 by Shay Goddess
Ms. Derene has been helpful and solved the issues with my account. She’s very amazing
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December 2022 by Elaine Kamin
Very slow to get to safe deposit box
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November 2022 by T Z (Ts and Zs)
Staff is poorly trained. I was told I need to bring in a copy of a document that is public record to do a name change. Yet, I had two updated state photo IDs with me. It makes no sense to bring a print out when the document can be viewed on the clerk's site. Prior to this occasion staff had told me to return at another time because no one present could update my name. Its difficult to trust a bank that cannot perform a simple name change.
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July 2021 by JON BENTZ
Wow! I been to most of the Wells Fargo's in Naples and one is probably the Best in all of Naples! Last week I stopped in to cash a check & this one afternoon the bank was very crowded & busy. First I was greeted with a friendly "hello" when I came into the bank. Then when I got to a teller she apologized for the wait.The service manager Darla Zenuni was supervising at the time behind the glass. I watched as I seen her handle three issues or problems going on with the staff (tellers)at the same time. Darla is a real professional & took care of each issue one at a time.... all with a smile on her face. The Staff at this Wells Fargo location is Super friendly and Darla is Amazing!
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May 2021 by Omar-Shamon Keeys
Another prominent location as the savior for my finances. Thanks given from days of Wachovia to the improved Wells Fargo.
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February 2021 by cherie Fillmore
I was greeted very warmly by 2 employees. I was able to be seen even though I did not have an appointment. Leo Suarez was kind, efficient and knew what the issue was right away. Kudos to this staff! Thanks so much.I also want to commend them in their efforts to keep their customers safe. They have all the CDC guidelines in place.
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February 2021 by Jorge Sotres
Slower drive thru ever. Use to be a nice lady there and everything was moving super fine and always fast. Now they have a new guy and he’s super slow. Sorry buddy but for some people time it’s money. Please give him some help and more training. Help him and help your customers.
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August 2020 by PoolboyTyler
Horrible customer service always shutting down 30 mins before their Scheduled closing time.
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June 2020 by Angie M.
Always a pleasure to do my banking needs here. Such lovely people and great outside drive up ATM. Will continue to use them when ever I have banking needs!
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June 2020 by Miguel Cristobal Encarnacion
(Translated by Google) Very good treatment ... very friendly bilingual staff excellent service(Original)Muy buen trato...muy amable el personal bilingüe excelente servicio
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May 2020 by Rinna Germaine
Caution Enter at your own risk
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November 2019 by joe strampe
Alexis Perez at this branch . She took the time to listen and understand the situation so she could help and has been nothing short of excellent ! After yesterday’s horrible experience at another branch. She has restored some faith back in Wells Fargo.
