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July 2024 by Kim
Not even 1 star you deserve as a banking institution. Very poor service management. I went to pick up money through western union that they are affiliated, but because I do not have an account with them I was pushed aside to wait after 6 other people came to do their business. Apparently I needed to have a profile created before I can do a transaction. Ralph the teller is very unprofessional and doesn’t know what he is doing. He asked me for 2 forms of ID’s and his supervisor said no need for. No way I am stepping foot inside Regions bank specially in this branch. You will never gain business and new accounts if you treat people like this. As a matter of fact there was another client of them complaining about their system and service while I was there waiting. No wonder you get poor reviews. Waste if time!
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May 2023 by Mariana Bielos
I went to this place to send or receive money and they told me no because I am not a bank customer??? I didn't understand!!!
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October 2020 by Pete S.
The lady who is doing my loan on my mortgage lied multiple times would not give me the information I was asking for.
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July 2020 by Brian M.
This is the slowest most unorganized bank of all times / never answer the phone let alone get through he drive through. Sad
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January 2020 by Analee R.
Their customer service could be better. I don't recall her name but she is one of the rudest ones. The only teller I like is Johanna. Priscilla and Jordan are the nicest ones too. The three names I mentioned make up for them, for sure. I just never experienced so much rudeness in my life! And I'm in retail! The attitude and looks they give you; they absolutely make you feel stupid. God bless them, truly.
