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January 2024 by Jordan Whatley
Had an issue, and the cashier handled it promptly and professionally.
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November 2023 by Melanie Vejdani
Amazing experience! Exceptional customer service from Cade who is a skilled skateboarder and very knowledgeable about his craft. I’m a 56 year old woman who used to skate. I haven’t been on a board in 40 years. I was expecting to be laughed at, definitely not expecting to be taken seriously. I am out of shape and desperately wanting to get toned and strong again. I’m trying to work out. I even hired a trainer. But everything bores me. Finally, I remembered how much I loved skateboarding and how toned it made my legs. Needless to say, this was a very emotional buy for me and I am so thankful Cade was the one who helped me. He was patient and kind and even got excited with me. These moments count. This is what life is made of. Thank you, Cade, for being an exceptional human being and for making me believe that I can do this.
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October 2022 by Angel
Awesome customer service, they even built my board! Anime decks are all over also anime merch!
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September 2022 by Ainz
This place isn’t as it was anymore.Been coming to this wall for eight years, in the start the staff were friendly helpful all around a great place to shop especially when you skate/longboard, sadly nowadays staff are lazy and rude, they don’t care to help and see everyone and everything as a drag, it’s bad enough that store is expensive and the only skateboard shop in town to have to deal with such awful attitudes. I had to deal with someone vaping right in my face and then when I asked if someone look up the price for something they didn’t even bother to look or ask fellow co workers who weren’t doing anything important. Sad to see such a good store go to waste, employees try better i literally work in a store similar to that and treat every customer with respect after all those are the people who put money in your checks.
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August 2022 by Mr. Rat The 5th
This place isn’t as it was anymore.Been coming to this wall for eight years, in the start the staff were friendly helpful all around a great place to shop especially when you skate/longboard, sadly nowadays staff are lazy and rude, they don’t care to help and see everyone and everything as a drag, it’s bad enough that store is expensive and the only skateboard shop in town to have to deal with such awful attitudes. I had to deal with someone vaping right in my face and then when I asked if someone look up the price for something they didn’t even bother to look or ask fellow co workers who weren’t doing anything important. Sad to see such a good store go to waste, employees try better i literally work in a store similar to that and treat every customer with respect after all those are the people who put money in your checks.
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January 2022 by Fam. Dingeman
Dull staff
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September 2021 by J. K Yol.
- I stopped by this Zumiez around 1pm on 12/19/2020 -To the management, you guys have a really great set of employees here. All of them seemed very good-natured and were very easy to talk to. They answered all of my questions as well as provided me information about the skate park across the street, and I'm happy with the board they strapped together for me.I wish the Zumiez back home held this kind of energy, keep it up guys.
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August 2021 by Stephanie Jeronimo
Bought a pair of slides for my son. Girl brings up the box and I paid. Get home and the box has 2 different shoes and 2 different sizes. Took shoes back the next day and they said they don't have the size I wanted and tried to charge me 8.00 more for the next size up. ARE YOU KIDDING ME!! ITS NOT MY FAULT THAT THE STAFF IS INCOMPETENT
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August 2021 by Amalia Euceda
This is a very nice store ?
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May 2021 by tiffany valdo
I asked for help and this young lady kept ignoring me. There was no one else in the store and I kept asking her for help because I needed to buy stuff for my daughter because her birthday was coming up and she was being super rude. I asked if she was okay because maybe she had a bad day but all she did was give me attitude. If I remember correctly she had long black hair and kinda tall.
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April 2021 by Adrian Martinez
Went in for one board, came out with two. One pre-built for my kid, and Nick helped me pick all the parts for a board and assembled it for me. Nick, the store manager, was extremely helpful and outgoing. Would/will come back when I need more skate gear.
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March 2021 by Christian Gonzalez
By far the worst management. Just perched a longboard that my niece wanted for her birthday specifically from the store. The board was full of scratches and it was obvious that I had been used. I asked them what they could do for me and play now and simple they told me nothing. I figure that they would have try helping me with the issue. but no Plain and simple it is what it is!!! I have spent hundreds of dollars at the same location in Naples Florida and never had this issue with this new management. Hopefully soon this gets Solve for the best interest of the store
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February 2021 by bianca g.
They really believe they are above the mask mandate at this location in coastland mall. How ridiculous.
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February 2021 by Abraham
I was looking to buy my first long board and I asked an employee named Carson for help and he was very helpful and insightful regarding questions and concerns I had. So much so that I am voluntarily writing this review. The long board I ended up choosing was also dope looking!
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February 2021 by CAROLINA MACHADO
Great store