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September 2023 by Sandra Kim L Hodge
This has been my bank for years. They recently installed new ATM machines. 1 in the front and 1 in the back. These upgraded machines are much nicer. Friendly staff and quick service
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August 2023 by Brittany McMahan
always a nice visit at this branch. melissa helped me clear up some fraudulent charges and was extremely nice and professional. thanks for being proficient in the security of my account!
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May 2023 by Nancy Grobmyer
Went to the east Navarre branch and received excellent and friendly service Leigh Lewis was a delight and I was in and out for a Safe Loan in about 20 minutes! Love having EFCU accounts!
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February 2023 by Tori Akens
The High rating is for Nicole the supervisor. Lori is the rudest front desk receptionist I've ever talked to. She hung up on me and then she didn't know my husband was in line listening to her and watching her put the phone in the air while I was talking to her!! She's the rudest person I've ever talked to! But thank goodness for Nicole the supervisor who helped me handle the situation regarding an atm machine. Lori needs to retire! She makes everyone miserable.
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December 2022 by anna meany
Very pleased with employees in Navarre Eglin credit Union. Sure wish we had a Eglin Credit Union in Pensacola Fl.. That would be wonderful for us people that live in Pensacola Fl.
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October 2022 by Karl Lugenbeel
Not impressed with overdraft service program, fees or customer service. Decent credit union otherwise.
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October 2022 by Daniel O'connor
Real friendly people
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August 2022 by John Thompson
Love my Navarre branch, always helpful and friendly staff.
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April 2022 by Michael Patten
Has a fantastic experience and location people are extremely nice they help you with any problems that you may have I've been doing business with them since 2008 and trust me I have no complaints here just always positive reviews Thank You Eglin Federal Credit Union for the on going experience that we share.....
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November 2021 by Connie Crawford
They always take care of what ever I need done.
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May 2021 by Cecelia Lipply
The people are very nice and take good care of you. They do notaries and have financial services.
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April 2021 by Tori Jordan
If your an independent contractor like a real estate agent go to another bank, they will hold EVERY check you try to deposit after closing. And when you’re unhappy with the “services” they will make it next to impossible to close your account.
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April 2021 by Jonathan DeVries
Staff are always friendly but the bank seems to be stuck in the '90's.A relic of the past, they're one of the few banks who adhere to the cliche of "banker's hours:" no customer support outside of M-F, 9-5; some departments close up shop up to 10 minutes prior to 5. They also require a paper application for mortgages and certain other lines of credit. They do not accept bulk coins but rely on the same Coinstar machines you'd find at your local supermarket. And, as some of my recent ACH transactions would suggest, they also appear to manually approve all ACH deposits wherein approval or disapproval is left to the individual clerk's judgment rather than broad policy.Their app is barely functional. And, they do not have many of the services many other banks offer with checking accounts; services such as Zelle, or automatic confirmation for linking other financial institutions (such as paypal, TD Ameritrade, etc).I mean, sure, the credit rates are phenomenal but I'm not sure if I can continue managing my money and daily transactions through this bank. I can get good credit rates at more modern institutions.EglinFCU is a relic of the past. They're your Grandad's bank.
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February 2021 by Mark Shifty Meade
The employees here are always kind and very helpful to me
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January 2021 by Kristina Golec
Not too busy.
