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January 2024 by M C
Wouldn't recommend this store at all. Went in to transfer my phone plan from family to my own plan and also go over the plans I could choose from and how upgrading works. Was told I can't do a transfer in store and need to call customer service. Would be ok except my other family member just did the same process in an AT&T store the previous day with no problems and when I called AT&T the representative told me they actually could have done that in the store. Also the men in the store were not nice or helpful. Told me I could go on my phone and look everything up myself when I was asking questions about plans and suggested I drive 30 minutes to the corporate AT&T store instead of getting service from this store? No willingness to help from either of them and seemed annoyed by my questions for assistance. I also wanted to purchase a new phone and they weren't helpful with this either, missing out on a sale. Will not be returning to this store and do not reccomend.
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October 2023 by Mike G
Kyree and Thomas were very patient helpful and proactive in helping solve problem
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September 2023 by Parker Stedman
Showed up at 4 pm to a sign on the door, saying that the worker or workers were on break until 6 pm. Wild.
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September 2023 by Rico Travie
John was very helpful with helping me set up new iPhone
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August 2023 by Rose
Sales representative super friendly and very helpful thank you
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August 2023 by Ryan Mack
What a waste of time… Spent an hour backing up my phone and then drove to this store to get a new one… not so much. Guess they are all taking an hour and a half smoke break. Photos were taken 8/1 at 4:30pm.
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August 2023 by Amy W
Overall everything was good-I just would have liked more information about the different phones and how the trade in works. Before we traded in my old phone we were told it would take $5 off the bill each month but when I actually traded in the phone it only will take off $1 each month because it had a crack on the back-at no time were we told that would happen-we would have traded in a different phone or picked a different phone to begin with.
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July 2023 by JT Galatas
Called ahead to get a sim card and set up account. Gave them the time I was showing up (1pm on friday today). They said to come on in. Hours say 10am to 7pm. The store is closed. Lights are out. Door is locked So new new account with AT&T. Verizon here I come.
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July 2023 by Michael Miskovich
Kyree and Jonathan made my experience an absolute breeze. Had to come 3 times for different services and every single time was met with A+ service and a dutiful attentive approach to solving my issues. This will be the only ATT store I will visit due to these gentlemen.
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July 2023 by Francis Corrigan
I had a great experience today at the AT&T store. Jonathan and Kylee were very helpful. They also sent me up with some discounts that I was eligible for. Thanks guys!
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May 2023 by Mark Halvorsen
Kyree was super helpful today when we came in today to ask about mobile hotspots. Thanks!
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May 2023 by Ruth Lee
Kyree was very helpful. He was awesome.
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April 2023 by G Dorsey
Killer customer service. Know their business and products well. Helped getting my new case and screen protector! Great team and attitudes too. Thank you!
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March 2023 by Andrew
The staff was very friendly and helpful, hence my 5 stars. However, I came in to this location to turn in my modem as I have moved and the location that I am at now does not support AT&T. In the friendliest way possible the gentleman told me that I couldn’t turn it in at the store and had to take it to UPS instead. What an inconvenience to have to return a piece of equipment that you would think they would want back. So to the gentleman working that night; thank you for being so helpful and if I do end up with AT&T again I will go to this location.
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February 2023 by Sam Peluso
Johnathan was very professional and extremely helpful. I highly recommended this store and Johnathan’s expertise. AT&T should be very proud to have someone like Johnathan on the team.
