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July 2023 by Cathy Erixton
I was so pleased with the service I received at Lubeck. Mr. Lubeck stated that he would send me a ultrasonic jewelry cleaner,. To be honest I thought he was just trying to make a sell, low and behold he is a man of his words.My husband will be back. Thank you
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April 2023 by Michael McDaniel
Worked with Kindred and Jay to have a custom engraved ring made to honor the passing of my dog, Callie. Thank you again for creating something so special for me, every time I look at it I smile. I absolutely love the finished product and will cherish it forever.
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January 2023 by Ashley Harms
Excellent customer service and craftsmanship! Some of the most breathtaking works of art in here!
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November 2022 by John L.
Completed a custom necklace for my wife. We were both very happy with Jay and his Kindred's work.
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September 2022 by Megan Conklin
I was walking by this store one day and found a Lubeck gift bag with some newly purchased jewelry and a receipt just outside on their bench. …someone had just made a significant purchase in their store, must have sat outside and then absentmindedly left the package behind. I brought the package inside and let the owner know I had found it. They were grateful and the jewelry found it’s way back to their customer. Seeing that they had some previously owned watches for sale, I decided to ask them to help me procure and replace a new gold band for my father’s Omega. They said it would cost about $6,000 and asked if I was willing to invest that amount and I said sure. Mind you I was not expecting or inquiring about a reward of any kind for finding the jewelry. After briefly explaining what I was looking for, we made an appointment for a couple weeks out to go over options. When I arrived for my appointment, the owner made me wait 20 minutes while he pulled out old jewelry and watch band catalogues—some of the companies didn’t even exist anymore. I called a few more times to see if they were able to find some new selections. It has been almost a year now and I haven’t received any follow up. I guess they don’t want or need my business. No good deed goes unpunished!
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June 2022 by James G.
Came by here today to get a ring-sizing for my girlfriend. I'm shopping for engagement rings and am completely new to the process. The lady at the counter was nice, but then some older gent came behind her at the counter - apparently the owner - and couldn't have been ruder or more condescending. "I don't know why you're shaking your finger, that doesn't show anything" when my GF tried to see if a certain size would fall off her finger. He later told me how the size would depend on the ring's "shank". I had never heard the term and asked him what that meant. He literally laughed, waved me off, and walked away. I asked the woman afterward if he is always that rude to people who ask questions. Her answer? "Yeah, that's my dad, he just had knee surgery". And that was that. Seriously? He just had knee surgery so he's a rude and pretentious j*** to customers asking questions? Give me a break. There are plenty of knowledgeable and friendly jewelers in the area and I look forward to bringing them my business.
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June 2022 by Carrie Fox Vincent
Jay made my engagement ring and he was professional, talented and exceeded our expectations!! Yes his place is small and pretty casual. But we had shopped around and Jay was definitely not only knowledgeable he is also very talented in design. He educated my fiancé & I and gave us some great suggestions. I’m super happy we went with him and I’ll be using him more in the future! Highly suggest!!
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March 2022 by Weston Taylor
I adore this father and daughter duo. Jay and Kindred are the best in the biz. If you are looking for amazing and unique hand crafted jewelry, you have come to the right place. O and you are supporting local.
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October 2021 by Myles Alen
These folks are creative and talented, and their customer service is top notch. I had never purchased fine jewelry before and after coming here I don't want to look anywhere else. Laid back team who listen and find you exactly what you are looking for.
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October 2021 by Cynthia Tomasetti
Jay is a master jeweler, and a consummate professional. I highly recommend this business for making new memories and preserving old. Jay and Kindred design beautiful pieces, and their customer service is bar-none. I proudly wear their creations every day, and have been very grateful for their excellent repairs and restoration of family heirlooms.
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October 2021 by Kaitlin Marrache
Me. Lubeck and Kindred are wonderful people to work with and really take the time to get to know you and your style. We are currently working on wedding bands with Kindred and she has gone above and beyond to help us find styles we love. Don’t hesitate to stop in and see what the Lubeck’s can do for you! Their workmanship is unbeatable. #supportlocalbusinesses
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September 2021 by Amy B
My husband and I stopped in to check out the shop while we were in the area and I think we're both extremely disappointed that we dont live closer! Jay, and Kindred!!, were so friendly and fun to chat with! I got my rings cleaned while we were checking out the shop and we ordered a couple pairs of diamond earrings to have shipped to us since we wont be in the area long. Honestly, even though we don't live around here, we will most likely continue to do business here when we are able because we both loved our first experience so much!
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October 2020 by Kathy Pundt
We moved to the area about four years and wanted to find a local jeweler. Finding Jewels by Lubeck in Neptune Beach, was one of our best finds.We have bought new jewelry, and older pieces not only to repaired but brought back to original luster.If you are not sure how to do something, Jay can help by making an informed suggestion .Do yourself a favor, stop by and get to know your local jeweler.You will be glad you did !
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August 2020 by Angela Vaughn
He has an eye for detail
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June 2020 by Arledge Armenaki
Great work, beautifully created jewelry! Wonderful Folks!
