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November 2023 by DaVaile Durham
By far the best experience I’ve had getting a pedicure. Strongly recommend!!Service: Men's manicures
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September 2023 by Ellie Peach
Truly wish I took pictures because this was just a complete disaster. I’m not usually one to write reviews to say anything bad about a business but I want to put this out there to keep other people from having the experience that I had. I came in for the first time about a month ago got a full set an a pedicure had a good experience, so decided to come back in two weeks. During the first week of my set I had one nail break but I kind of just blamed it on myself. Maybe I was too rough on my hands so I just went about my week and when I went in for my two week fill, I told them that I needed a full set. They told me no, I just need a fill. I’ve been getting my nails done for 10 years and I could tell that the acrylic was lifting, and that a new set was needed not fill, I mentioned it again, but was ignored instead, they did the fill anyway. Everything was fine and dandy. Had a good experience even tipped $50. At this point I had really liked the salon and their customer service and felt very comfortable there. I had gotten my nails done that Saturday and on Tuesday my thumb nail completely snapped off. I was in the area of the salon so I stopped by and asked to have it fixed. The woman with blonde highlights took me back and proceeded to work on my nail. After she lay down the acrylic, I immediately noticed that there was a lot of discomfort and pressure on the nail but I didn’t want to be an inconvenience and I figured it would just go away with time so I just let it be. She asked me to find a color that was currently on my nails. I looked through the colors and I said I think it is this one, but I also think it might be this one. I truthfully, wasn’t sure and needed a little bit of her help. She proceeded to pick the wrong color and say that it was correct. Even before she applied it I said it doesn’t look like the right color. She still insisted and put it on my nail, and after it was cured, it was clearly the wrong color. I asked her if she could file it off and put the right color on it she said you picked the wrong color. This is on you and proceeded to just put the right color over. Now at this point, I had five layers of gel polish on one nail. She did not shape it, nor was it the correct length, and the nail clearly looked very different from the rest of the set. The woman’s hostility made me just say OK and thank you and walked away to go about my day and not spend anymore time with that woman who clearly does not care about her customers. Fast forward four days later I had two break and one completely pop off. I returned there yesterday (Saturday) now the 3rd time of the week to try to explain that I was unhappy and would really like a new full set because that should’ve been done in the first place. I was immediately told no that I would have to pay for it full price and when I said that I would not pay full price, the most that they offered was a 25% discount. I tried to explain how horrible my experience was on Tuesday to the woman that was so rude to me and at this point in time I had been in the salon three times for the same set of nails. I was told that they were just going to fill them in and fix them to make them last for a week, but this woman did not let me speak, and her employees had to get involved and ask her to step away, because when I was trying to tell her what was going on she proceeded to yell “NO NO NO NO” The woman which I hope isnt the owner of the salon, her customer service is the worst I have ever experienced anywhere. She almost kicked me out before an employee stopped her. I went to a different salon today to get them fixed and all of my nails had acrylics stuck to the cuticle and it was an extremely painful removal. Please if you care about your mental state and your nails. Stay far away from here. By the way, not even an hour after leaving yesterday when they “fixed” my nails. Four of them popped off. I am now $300+ down on money due to this place.Services: Acrylic nails
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August 2023 by Lisa Weiland
I took my Granddaughter with me for a mani/pedi before school starts. She was a bit nervous at first. The staff was so kind and wonderful. The kids pedi chairs are very nice. By the end of the service she was asking me when she could come again.Services: Nail painting
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August 2023 by Natalie Pope
I drove over an hour to get there because I used to get my nails done here religiously and Not only was I sent home looking like this a brand new set mind you I was told are you going to complain who wouldn't this is the ugliest nails I've ever had I was told that dip nails are natural what looks natural about that am not coming back because your Google Translate they are talking about you behind your back I'm so disappointed I am disabled and I was trying to treat myself after 10 years of not getting my nails done and this is how you're treated speaks volume this was the second chance I gave them I won't be back to me insulted in another language Vietnamese and I was burned 10 times with the drill I will take my money else where the shape of this nail was supposed to be a coffin shape these are square bubble nails didn't ask for that
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June 2023 by mykayla baier
overall this place was unclean and overpriced. none of the instruments used during my pedicure came from what appeared to be a sterile environment. and for 70$ (gel pedicure) it wasn't particularly spectacular
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June 2023 by Jason Nguyen
Thank you so much Hoang, he do my nail so awsome, you can come and request him, he so handsome and so funny
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June 2023 by chemgio banhmi
Great for manicure here, Hoang does my manicure very well, he do Acrylic and DIP Powder so good, and the design is very nice, you won't be disappointed when you make an appointment with Hoang!!!
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May 2023 by Herb Cochley
The sweetest people. Today I can run because they actually healed my bad feet.
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May 2023 by Whitney Steinle
I love this place. I had a special occasion & mothers day spa day. It was fast, pleasant, personable and professional. Knowledgeable staff. I felt refreshed & beautiful. ?
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May 2023 by Dawn Bostic
I got a pedicure and eyebrow wax good prices and very good service nice atmosphere
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May 2023 by Lee Saben
The worst SNS I ever had. All I wanted was my nails done after spending $143 my nails were so bad I asked them to fix them and the guy said I could fix them myself at homeService: Dip powder
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December 2022 by Lilia Budnik
My favorite nail salon! Perfect nails every time.
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December 2022 by Tyler C
*updated*All I get is gel nail polish, very basic. They charge the lowest I’ve found in Jacksonville, and of all the places I’ve gotten my nails done, they stay on the longest without chipping, not really sure why, but they always do!If I get a more expensive gel polish like holographic and it chips within a week, they will fix the nail. It’s the only nail place I’ve consistently gone to for years.I got acrylic nails for the first time here and they are so amazing! I went to try another place someone recommended to me and they made me wait 40 mins past my appt time. I walked in here and was seen immediately. She shaped and cut them EXACTLY how I wanted even though I was hesitant. They are the best in town for the best price.Services: Gel manicures
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October 2022 by Tquarius Showers
I've been going to Ocean Nails for a few years now, and I've never been disappointedService: Stiletto nails
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August 2022 by Brunch Club Beaches Chapter
Even though the prices are posted, they will up-charge you for random things. The first time I went, I was impressed by the low prices. However, when I went back, the price was about 50% increased. The only thing different? I wasn’t wearing my jewelry the first time because I had just been swimming — BUT the second time I was wearing my rings, etc. To test my theory, I went back a third time without any jewelry on… sure enough, the prices were low again. The nail tech asked me if I was married or had a boyfriend and what I did for work — even asking “does he take care of you?” It felt like she was trying to decide how much she could get away with charging me. Shady business practices.Services: Manicures