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June 2025 by Jarrett Lane
The only reviews doing under 5 stars live over the ditch or are tourists.
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March 2025 by Lisa G
This pharmacy has truly stepped up its service especially the drive through. It appears they’re fully staffed and the wait time is reasonable. Also, the Pharmacists have been very knowledgeable and helpful filling prescriptions when there are shortages.
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January 2025 by Meagan Mcgowan
The man at the pharmacy has an arrogant attitude and is rude. I had prescriptions filled here, I have Medicaid and insurance because I was pregnant recently, the first time I tried to use my Medicaid he acted like it was obscene and led me to believe it wouldn’t cover it like I didn’t have full medicaid which it in fact covered my cost. The next day I came to get my other prescriptions, 2 of which were covered and one that is not covered by any insurance, so I tried to use a discount card because it would cost me 40$ vs the 10$ with my discount card. He then proceeded to deny me using the discount card because I have Medicaid very rudely, told me I can’t use a discount card if I have Medicaid, which would make sense if I was using them together, yet NEITHER INSURANCE COVERED IT so there is no reason I can’t use a discount card because I can’t use my insurance! I even looked this Information up in front of him where it stated exactly what I’m saying and he continued to deny it for me, and even told me if Medicaid saw me using a discount card they would cancel my Medicaid because they think I shouldn’t be able to pay for prescriptions out of pocket…which is ridiculous to even say to me I called the Walgreens down the road and they told me that was not true and switched my prescription over to them and filled it with my discount card no problem, I won’t use this pharmacy again.
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January 2025 by Jordan Taylor
I wish I had her name but the pharmacy employee with red hair was so sweet and friendly! She’s great :)
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January 2025 by Mo Roland
Dr ordered script twice. They sent a text saying in process/insurance delay. Then told me the dr. never sent it. Then admitted to setting up two different profiles for me. Then told me they can't get the medication. Unfortunately Walgreens is the only pharmacy my insurance covers.
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December 2024 by della mcdowell
A Great place to shop down from my Job nice people n polite very helpful 😊
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October 2024 by Jenny Payne-Hamilton
Liz Acevedo is great at customer service, she is very kind and thoughtful. She has helped my husband and I on numerous occasions. We appreciate you Liz, keep up the great work.
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July 2024 by ELIJAH
I wouldn't have a job if it wasn't for this Walgreens
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June 2024 by david zhu
Clean and well stocked! Close to beach, with all your beach needs
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May 2024 by Alex Krucheniuk
The stuff of the establishment does not treat visitors and guests as human beings. When conducting they blatantly lie to your face. I don't want to support this store at all!!!
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March 2024 by Julian Laborde
Passport photos taken at this Walgreens were unusable because the top of head to chin distance was outside of the 1-1.375 inches parameters required by the government for the document. Wasted $.
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January 2024 by Libby Montes
The store manager Adam is very professional and kind ,thank u so much we went for passport photos he fixed photos the Walgreens by merril ave did wrong , my family and I are very pleased, wer traveling out of the country for vacation soon.
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January 2024 by Roxanne Rodgers
Horrible service! The pharmacy will not answer the phone. The management must be on full time break.
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January 2024 by Brenda Bayers
What is happening here!?Very unprofessional and cashier is rude.How is it okay to have more people waiting for prescriptions than you have chairs!I will never use this Walgreens again
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December 2023 by Colleen Jonas
I'd like to start of by saying I am not a Floridian. I am from Illinois and recently came down to Jacksonville for work. I will be in the Jacksonville area for a minimum of 2 months, and if the job goes well, then Florida will be my new home. That being said, I spent over 10 hours over the last week trying to get a prescription filled. Every pharmacy I went to, CVS, other walgreens and publix, just said they didn't have the medicine, some gave me the cold shoulder and none of them offered any advice or help. On top of the 10 hours I spent navigating pharmacies in a brand new state, I also was working at a new job location. Today when I went to the Neptune Beach walgreens, the pharmacist there was extremely nice and actually offered to help. I felt confident enough to leave my prescription with the Neptune Beach Walgreens. For the first time since i got to florida a week ago, i finally have hope that i will be able to get my medicines filled while im down here. Ive been terrified all week that i will have to fly back to chicago just to get my medications filled. I have enough stress with being and working in a new state, that finally finding a pharmacist willing to help with my medications was a big relief. If all goes well, the Neptune Beach Walgreens will be my go to for my prescription needs while I'm down here!Update- On 11/24- After some mishaps on behalf of my Dr.'s office and much back and forth between the Dr. And walgreens I was finally able to get my meds filled 5 days after i dropped my script off.I downgraded my rating from 5-4, because of my experience when I picked up my meds. The pharmacist that was at walgreens when I originally dropped off my script wasn't there, and I still had a very positive experience with him when I dropped off my scripts. However when I picked up my scripts, the person who handed me my scripts and verified my ID definitely stereotyped me.Not everyone is an addict and some people are on medication to treat actual medical issues and to stereotype everyone on a particular medication is not professional, and it is not ok. I expect more from the Healthcare profession, pharmacists included. I don't know the depth of the issues in florida with addiction and people taking advantage of the system. However, Healthcare professionals,pharmacists included, need to treat everyone with compassion And shouldn't show bias towards everyone taking a specific medication. Automatically stereotyping someone who has no red flags in the system, or hasn't raised any red flags is unprofessional and is degrading to the person you are sterotyping. People who work in Healthcare and who can't be un-biased, need to find a field outside of Healthcare to work in.Without my medication and current treatment plan, I wouldn't be where I'm at today. 2 years ago, my life was a mess and my work performance and relationships were strained. I was super depressed, felt like a failure and I was at risk of being put on a performance plan. 2 years into my treatment for my neurodiversity and I'm now in Florida on a stretch management assignment and being considered for a promotion. My life has taken a complete 180 degree turn since my diagnosis and treatment. Moral of the story is, don't judge people you know nothing about, all you do is give Healthcare professionals a bad reputation.I still highly regard the pharmacist I dealt with last sunday 11/19 and will try to work with him for all my pharmacological needs while I'm in Florida.
