AutoZone Auto Parts in New Port Richey, FL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its friendly and knowledgeable staff, who go the extra mile to assist customers. Customers have praised the exceptional customer service provided by the associates, particularly Andrew Mulero, the store manager. He has been described as a "wonderful person with exceptional customer service qualities," who is willing to go above and beyond to help customers, even if it means not accepting tips for his assistance. The reviews highlight the store's ability to diagnose and resolve customer issues quickly, such as fixing a dead battery or a problematic splash shield. Customers appreciate the staff's willingness to provide guidance and suggestions, even when they are unable to order a specific part. However, some customers have noted that the level of knowledge and customer service can vary across different AutoZone locations, with the store on 52 in Hudson being described as better than the ones on Little Road and Ridge Road. Overall, AutoZone Auto Parts in New Port Richey, FL is a reliable and customer-focused retailer that strives to provide a positive shopping experience for its customers.
Incredible service, replaced my battery in scorching heat with a smile. Despite the fact that my particular car is an immense pain to work on. There were complications and frustrations but Carl and Greg were amazing!
July 2026
Great place for services. Very friendly associates. Good prices
March 2026
Great customer service. Help me replace my coils under warranty after one failed.