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February 2024 by Nick Russo
Arbitrary holds on deposits, terrible customer service, branches closing left and right... Terrible bank.
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January 2024 by Jonathan Fotis
As far as Bank of Americas go, this one is pretty nice, it has two drive-by ATMs along with a quite a few more drive-by windows than a normal bank. Fast and efficient, I appreciate the additional services offered!
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December 2023 by Nelle Williams
ATMs always seem to have a problem dispensing and accepting cash. Often times there are long lines inside and they have a lower limit of how much cash can be withdrawn from your account in comparison to other locations.I will say though, the staff are very friendly.
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September 2023 by David French
I don't know what everyone else's problem is. The staff at this branch are amazing, friendly and very efficient! Very happy this is my closest branch.
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January 2023 by Starr Robinson
I highly recommend banking with any other bank or credit union out there. I was denied access to my own bank statements, told I couldn’t dispute a charge I did not authorize until it posted to my account and overdrafted me. Since they couldn’t dispute it in time, I figure the least they can do is waive the overdraft fee because I did not authorize that charge and I did everything in my power to prevent that from happening but they said “we can’t guarantee anything, we’ll make a note, however we can offer you a $500 personal loan to prevent an overdraft”. ARE YOU KIDDING ME?!?!! Absolutely unreal, I’m closing all accounts with bank of America and will be sure to advise everyone I know to do the same thing.
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December 2022 by William Grubb
2 drive through 1 was broke line was 10 cars long.peiple were having problems taking cash.took about 20 mins to deposit 1 check.
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October 2022 by Beatriz Rubio
They work very poorly at this bank. They make you wait to be served and there are others who have an appointment who, when they arrive, are served before you. Why don't they say attention is by appointment without saying wait. In addition, the Manager does not know how to solve problems of this type and is racist, if you are Hispanic or black it does not go well for you
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July 2022 by Jay Mah
Terrible. Wait forever every single time. One teller just stands there and looks confused. Never helps anyone. This bank is the absolute worst
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February 2022 by Linda Box
This is the worst bank I have ever been in. I went in there to take care of some of my mothers accounts as she passed away. First you can never get an appointment. Today one of their “trainees “Marcella, got in my face for some reason. She claimed I was “looking “ at her. Looking at her!?! I was already under enough stress having to deal with my moms passing, then I had to put up with this women’s extreme rudeness. She needs to take a course in people skills.I hope I don’t ever have to go in this establishment again
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February 2022 by The God of Hentai - Guy Fieri
No teller service inside apparently. There was a bunch of staff there telling you this when you walked in...how about instead of telling me that they aren't there, you take over and make a happy customer :)
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January 2022 by Angela Fernandez
There always seems to be an issue every time I come here. Today, I’ve been waiting for over an hour for a notary. Upon arrival, they told me the wait was ten minutes. They just came out and said it would be another half hour.Apparently they only have one notary, and she just so happens to be the same person who hides out in the vault all day. ??♀️
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December 2021 by Chris Jacobus
Do yourself and avoid this bank. Everytime I come here they have one teller and like 10 people waiting. No sense of urgency. Time to find a new bank.
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December 2021 by Misty Key
Waited in line for 25 minutes before I could get to the counter, apparently they are short staffed, yet if you need to open a account they have plenty of people to help you that doesn't make since and they should focus more on people needing to cash checks and make deposits
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December 2021 by Jay Pasqua
You need to answer the phones and provide needed services to your clients. Bank of America does not do this for free and we are entitled to some kind of customer service.
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November 2021 by sunprintsvl
Grossly understaffed for tellers. The tellers try very hard but are under amazing pressure. 1 teller for the location I was 9th in line . Clearly bank of America is milking covid to the end. Shamefully managed. If I wanted to use a ATM or banking app I have many choices beyond Bank of America. Clearly the only reason I am with BofA is because I choose teller service.
