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August 2023 by Lauren Bosley
If I could give the salon a zero star rating, I would.This was my first time going to this salon, I asked for them to remove my acrylic nails with gel overlay and the nail tech proceeded to rip off my acrylic nails that I've had on for over a month with her cuticle nippers.Not only was that very painful, but it was very poorly executed. I have never pulled my hands away from a nail tech so many times because they were being aggressive and rushed through the process. While she was ripping off my acrylic nails, she received a phone call from what I assumed was a scammer. She answered the phone, and out of awkwardness, I chuckled at how she handled the phone call. She looked at me, kind of offended that I acknowledged the fact that she answered her phone. I wouldn't have minded if it was an emergency, but still.When it came to the dremel, my nails have already been sanded down to the last layer of nail just before the skin and she held the dremel on to my nails a lot longer than it needed to be resulting in slight dremel burns. My nails by the end of this look like Freddy Krueger has done them. It was very poorly executed and looks terrible.When I got home, I had to fix my nails because they were very jagged and had so many hang nails on all 10 of my fingers. She didn't even apply a protective polish on my nails since they have been abused by this nail tech and the fact that I've had acrylic for almost a year now. I will never go back to this salon and definitely not to this nail tech.
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July 2023 by Shannon Greenwood
I have been coming to Boutique nails for years and seeing Vivian. The customer service and quality has always been perfect! I have gotten my nails done in NC and it is nowhere near the quality of Boutique Nails. I couldn’t recommend this place more and have such a good time with Vivian and Alex! Vivian does good designs on my nails which are shorter and I’m always extremely happy with what she does! I also go there for pedicures and it’s great every time. If you’re looking for a nail place, boutique nails is the place to go!!Services: Nail art
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May 2023 by Helena Sims
I had been going here for over 8 years and never till today have i cried in a nail salon. This is the 3rd time in a row they have messed up my CHROME nails. I kept giving them more chances and they treated me horribly. First of all when i asked for the chrome colors they kept giving me everything BUT the chrome. Now i know exactly what the key ring they’re attached to looked like because this was not my first time choosing a chrome color. This time I picked an orange chrome and it came out purple. I had already been there for 3 hours of them just simply trying to understand “chrome” and they told me the color is different because the color example was a “fake nail”. $50 for them to waste my time and money and treat me as though I was 6 years old getting my nails done for the first time. (They don’t treat children nicely either) and for me to absolutely hate my nails. The owner was arguing with me that my nails were what I had asked for when they blatantly weren’t. Absolutely never again.
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April 2023 by Brieanna Burch
I've been going here for just shy of 10 years and have been very grateful for the services I've received. Every now and then like any place has its up and downs but the past owners and now newer owners have always fixed and made my experience top knotch!!! Vivian and her husband Alex are absolutely amazing business owners and I will continue to make the drive over every few weeks because Vivian is that great. Thank you for always making me feel welcomed and my nails done perfect each and every time.
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March 2023 by Tammy Rose
Rebecca is the best! Absolutely love her she always does an amazing job. I'm always so happy when I leave here. If you're looking for a new nail salon to go to, this is it ❤️Services: Acrylic nails
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January 2023 by Bethany Wilkins
I have been going to Boutique for many years. I don't normally see one person, I see whoever is available when I go. I have never been disappointed! I'll post a picture of my Christmas nails that Tammy did! Don't mind my cuticles, I'm a hair dresser and my hands are always dry and this picture was a few days after I had them done.
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January 2023 by Di Cox
Rebecca is amazing! I pre booked with her for 3 weeks from today for two services. Finally, a nail tech I truly am happy with
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December 2022 by Dayani Morillo
I got my nails done with Vivian for the first time in that salon and I am in love with my nails! I showed her a picture of what I wanted and she got it done.
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December 2022 by Annette Gambino
I go to Julie, excellent job all the time. There are times I don’t know what I want and she just does what she wants. She knows me as her client so she knows my taste and colors. I have never been disappointed. I went there because a friend had a gift card, loved my nails and I have been going over a year now. Clean and very friendlyServices: Manicure
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October 2022 by Cookie Lopez
Every SINGLE time I go to Boutique Nails, it's a phenomenal experience. Tammy is AMAZING! She always has a positive attitude and even helps me choose polish. (Yes, some days are like that!)Service: Pedicure
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September 2022 by Laura B.
My husband bought me gift cards to Boutique nails a while ago. There were no expiration dates on it. I had told the owner I hadn't been there for a while due to dealing with an illness. He would not allow me to use the gift card saying the owner changed hands. It is the same exact place and same name. He bought the place for the reputation and associated clients! I paid for the service and I still have the unused gift card (s). Obviously I paid for the service. Here is proof. Alex obviously does not care about his customers.
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September 2022 by Kathy Rosin
Vivian is a great artist! Since I’ve been doing my nails with her I feel like a million dollar lady, my nails are always perfect and they last me over a month, because of chemotherapy my nails need a caring person and that’s exactly what she does for me.One word to describe it… perfection!Services: Nail art
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August 2022 by Rachel N.
I love this place! Tammy is my girl! Won't go anywhere else! I get the bio hard gel Manicure and my nails grow out before they ever chip or break. I can get usually a minimum of 3 weeks! I get the Tropical scent in the Volcano Pedicure package! She does an amazing job with every element and it's never rushed! Their massage chairs are super nice and comfy! The shop is clean! I always make an appointment so I get Tammy but they do take walk-ins. They have a wide range of service for all budgets!
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July 2022 by Paige O'Neill
Fantastic experience today, 7/19/22 with my daughter and granddaughter!! We all got pedicures and they were fantastic! Great experience for the 10 year old and the adults! Don’t hesitate!! Paige:)Services: Foot massage
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July 2022 by Danya Ellinwood
Very disappointed today. I've been going to Boutique Nails for over 5 years and have never had an issue. Until tonight. I took my daughter in to get her nails done for her National competition next week. I also needed my done. I asked for BioGel over natural nails, as I always do. My daughter's nails got clipped down (after she specifically grew them out for this) and the tech then attempted to put fake tips on her nails. The woman doing mine must have been new. I've never in 5 years here had someone treat my nails the way she did. And then the talk about me with a nasty attitude in another language after I explained that I was confused as to exactly what she was doing....lol (yes, I tipped her well regardless) Now my thumb nails hurt like heck, which I'm confused about?, Im missing polish on 2 nails, and my daughter cried on the way home because her tech didn't listen to her. We won't be back.Service: Gel manicure
