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March 2024 by Miguel Pagan
Good experience.
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February 2024 by John Pyke
Rosita Joughins was great she took her time to make sure our taxes were done and received by the IRS I would recommend her for all your tax needs
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February 2024 by IGT
Mrs. Chu is very efficient, professional and very patient, plus she is bilingual and explained everything to me in detail. I recommend it!
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February 2024 by jack berquist
Fast and accurate
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March 2023 by Duane Anderson
great service
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March 2023 by Savitre S.
I called to ask a question about filing taxes over the phone after a divorce, they said they couldn't answer and just come in and file taxes with them with a chuckle.
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April 2022 by Carol Stanchina
Very efficient and answered all my questions.
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April 2022 by Dave Voner
She was very helpful and nice to help me with my taxes ?.
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April 2022 by Michaela Moreschi
Myriam was our tax person and she was so sweet. She made it easy, explained everything, and was just a gem. Unfortunately, Mary, who seemed to be the "team lead/manager" was rude, obnoxious, unprofessional, and just an overall pain. Part of the process was to sign our documents through the H&R portal. Myriam wasn't 100% on how it worked because it's a new process. Mary intervened and talked to us like we were idiots. It was even clear Myriam was frustrated with her. It took way longer than it should've.
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April 2022 by Ally Boldman
It was not the best experience. You can't get through to anyone and when you finally do they have zero answers. It was pretty frustrating. A district manager was supposed to call me within 48 hours, it's been over a month I never got a call from anyone. The woman who did my taxes seemed unfamiliar with the program they use and she had a difficult time even answering simple questions I asked. She was also very unprofessional and not super pleasant. The woman I made the appointment with on the phone and the lady who did my taxes were like night and day. I scheduled my taxes to be done by the same person last year but will definitely be canceling or changing to someone else.
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March 2022 by walter gottschalk
Super friendly staff, clean and professional work office.
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March 2022 by John Marzicola
Good service and price.
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March 2022 by Nfjayar3 4lyfe
Friendly,fast stress free service
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March 2022 by Miss Airth
If I could leave zero stars I would. Got there for my appointment and the lady I had wouldn't listen to a word I had to say. All she cared about is that I had already filed online so it would "make more work for her". She wouldn't answer any of my questions and instead gave me a phone number at the IRS to call before rushing me out the door. Horrible customer service. I will NEVER set foot in another H&R Block and will be recommending to everyone I know to stay away from them. They just made me even more stressed and frustrated with my taxes than I already was.
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March 2022 by Chris Stecker
I've used your service for quite some time and every year I walk in and out satisfied