Jackson Hewitt Tax Service has received positive feedback from various customers over the years. Many clients appreciate the professionalism and efficiency of their tax preparers. Lissette Urrutia stands out as an exceptional employee, described as smart, friendly, and incredibly focused, with clients expressing a desire to work with her again in the future. Other preparers, like Frank Arvay, are noted for their customer-oriented approach, although some clients mention longer wait times during the preparation process. Overall, customers value the thoroughness and clarity of the service provided, consistently returning each year for help with their taxes. Many express gratitude for the support and look forward to future interactions.
Tom did a great job, went above and beyond in working on our taxes. Very pleased and certainly would refer him and Jackson Hewitt
February 2026
Chris M. was wonderful! She made the whole process smooth and easier than I expected. She was knowledgeable and friendly and great to work with. Her pleasant demeanor made what can be an unpleasant occasion, a very good experience. I will return and it is because of her!
February 2026
Great experience. Thomas Schuler. Great person. Did an amazing job. Very patient person. Did an amazing job. Recommend him forever.
