-
November 2023 by Hank
As a business owner and hands on residential remodeler, I HIGHLY RECOMMEND LL for your flooring needs and whatever else LL carries now and in the future! The products are too notch but the customer service is OVER THE TOP and that is very important as well.I just can't say enough about LL.
-
November 2023 by Mark Herald
LL flooring was the better option for us than the big box stores. They gave us great option and customer service. They were more caring about our needs and gave us several options of great flooring.
-
November 2023 by Will H
Low pressure, highly knowledgeable. We dealt with Bobby and he was awesome.
-
September 2023 by Bonnie K.
All the guys are so helpful and so friendly. I got very overwhelmed when I walked in and saw how many floors I had to pick from but they assured me that they would help me find what I was looking for and sure enough they did. They are extremely knowledgeable about their products and I felt much better after they educated me on the floors and help me pick one out.
-
August 2023 by Linda Strecker
The entire staff was very helpful and made my purchase of vinyl plank flooring extremely easy. They even had it delivered the following day. That’s what I call great service!
-
August 2023 by Adelma Reyes
Good selection and good prices. Helpful with your project.
-
July 2023 by Nancy Scrivano
Staff was very friendly, knowledgeable and helpful. Also had my product in shop so I could take it home that day. No complaints at all
-
June 2023 by Jerri Creed
The managers knew the product lines well and assisted in finding multiple products that I needed for various commercial locations, some of which had been discontinued and they found great matches.
-
May 2023 by Paula Hall
Felt like I got a great deal, all the sales people were very helpful and knowledgeable about the flooring. I feel I made a better selection after getting some questions answered and even got some great pointers for my project!
-
April 2023 by Laura G. Knox
LL FLOORING gives wonderful customer service. Can't wait for the installation!
-
April 2023 by Clint Bailey
had two good experiences, returned overages were a breeze
-
September 2022 by Kara Michelle
Helpful, friendly staff and great prices. I had bought too much and they took back the extra full boxes with no problem. I will definitely be back the next time I need flooring.
-
June 2022 by Ted K.
My job started on May 9th and now it's June 16th, and the next LL Flooring crew shows up to finish the job. Now you expect I would be happy about this. However, after watching this crew work now I'm so upset what I see. The previous crew did such poor, substandard work, compared to this team that the whole floor needs to be tore out and redone. What they're fixing in 400 Sqft of my home needs to be done to the other 1,400 sqft. Unfortunately, the house is put back together. The first crew did actually no prep work at all and it clearly shows in the floor. To have the job done right would disenfranchise my life for a longer period of time. So I'm stuck with a poor quality job that cost over $16,000 and LL Flooring not making any effort to even discuss this matter with me. Again, repetitive emails and phone calls go unreturned. This project started on May 9th and here we are June 17th and still not done. My advice is not to hire LL Flooring for the install. As I mentioned before the lack of control from the LL Flooring Corporate Office allowed this installer to received full-payment on this job long before it was ever completed and approved by me the homeowner. I've been living in an LL Flooring nightmare and there's no reasonable end in sight. Should have went to Bob's, Home Depot or even some small company with an ad in the SunCoast news and am really really sorry now that I didn't. STEER CLEAR OF LL FLOORING WORKING WITH THEM HAS BEEN ABHORRING.
-
June 2022 by Lucie Cleary
The employees at LL Flooring were very kind and considerate. I knew what I wanted when I walked in the door and they took the time to find the best price for me.....unlike their competitors who were unavailable and could not be bothered ....thank you LLFlooring super great service
-
June 2022 by Ken Licata
The Store Manage Rich Judd assisted me in finding a perfect matching threshold for a job I was on, the staff was very accommodating and attentive to my needs
