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June 2025 by Debra Nussbickel
They do not do suede jackets. Wasted trip.
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May 2025 by Christopher Packey
I have been using this dry cleaners for two years. Janis is absolutely outstanding. My clothes are always done very quickly. I always get a text letting me know when my clothes are ready. I have never had an issue. Janis is always extremely pleasant and jovial. She even returned a significant amount of money that was accidentally left in one of my jackets. I highly recommend her and this dry cleaners.
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May 2025 by Vicki Hafer
I have not used this company, but I have it three stars for general principle. The thing is they do not do leather products even though it's listed in the services portion of the page.
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March 2025 by Julia Williams
Sad to say we won’t be using this cleaner anymore. They were usually good and a convenient location for us.
However I had a dress that needed a new zipper. I dropped it off with 3+ weeks before the event, they took a week to text me it was “completed”- when I went to pick it up they had not mended the zipper leaving me with less than 2 weeks to find an alternative.
They said they couldn’t mend it bc they didn’t have the right size zipper.… so why not order the right size, or call me so I could go 2 miles down the road to buy a dang zipper??
The point is, if they wanted to go the extra mile they would and they did not. They wasted my time, when I could have taken it somewhere else.
Take better care of your customers if you want to keep them.
I found another shop that will mend the dress in time, but I have to pay extra for them to expedite. … again another fee I wouldn’t have to pay if Majik had better communication.
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January 2025 by Nick Caputo
I've been a customer of Majik Touch Cleaners for over twenty years. Today I had an experience at the River Crossing location that was bad enough for me to no longer deal with them.
I had a ladies sweater cleaned and when it was put on, there were white particle on the front of the sweater and on the right sleeve that were not there when it was brought in. It was completely unsatisfactory. Went into the store and showed them the problem and asked for a refund. The cleaning cost over nine dollars. The counter person refused and said it was not their problem because they check every piece before sending it out. Had they actually done that, they never would have released it to a customer.
I can understand that something may slip through QC but not the way it was handled.
While the little business they get from me will not be missed, I can't accept their customer service.
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December 2024 by Steve Benner
The best cleaner around.Great service!
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November 2024 by Michael Vaughn
Excellent customer service and always on time with my clothes. Thank you!
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November 2024 by Anthony Carollo
Amazing customer service, girls are great
Highly recommend!!
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November 2024 by Rosemary Sadowski
Took my jacket there with a lot of makeup stains around the collar and sleeves. They did a beautiful job and for a reasonable price. I will be returning. Thank you.
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July 2024 by Missy Pete
I highly recommend Majik Touch Cleaners. I am always satisfied with how my clothes look after getting my clothes cleaned. I take a lot of clothes to be cleaned approximately every 2 weeks. I always look and feel good in my clothes after having them professionally cleaned by Majik Touch. Also, it's one less thing I have to do, so Majik contributes to making my life easier. Hopefully, you get to meet the pleasant Miss Janis during your visit. She is just "Sunshine". She is professional; yet so personable. She helps make dropping off cleaning a positive experience. Majik Touch is one of the top cleaners I've ever had and I've used cleaners consistently for over 30 years.
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July 2024 by Kasey Hladik
Fast, friendly, wonderful service! Misty is an absolute angel- called me when she found something of value in the pockets and even ran it out to me because she knew my toddler was sleeping in his car seat. This is the only place I’ll be going in the future!
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July 2024 by Sami Kayali
I really like this drycleaner, and the girl at the front desk is so kind and pleasant.
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July 2024 by Janet Shaffer
I'm a regular customer. Misty takes good care of me all the time. Friendly and professional.
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July 2024 by Denise Hook
I give Majik Touch 5 Stars!! I use them every week for my husbands work clothes and he always look great! Misty and Janice are very professional and do their jobs well!! I enjoy seeing them every week:)
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June 2024 by K.K. B
I went there for the first time. I said how to spell My name and it was misspelled on my ticket after the associate said she got me. I was told it would be ready the next day after 5. I went two days later and I was told they had to go buy a button. I provided the button when I dropped it off. And my pants were not ready. I was told not to get an attitude when I inquired about my button. I just asked with no attitude. Still don't have my pants and I was told they will text once ready. No one told me that either or I would not have wasted my time going there to pick them up. Poor service!
Update: i got a text that my pants were ready and drove to pick up my pants. I was told that they were not ready and don't know why I got a text or why it's taking so long. Once again I wasted my time driving here.
