Maus Nissan of New Port Richey is a customer-focused automotive dealership that prides itself on its ethical business practices and personalized service. According to customer reviews, the dealership's staff, including sales representatives like Demetri and Kobe, as well as service technicians like Art and Mike Rinaldi, are praised for their honesty, respect, and willingness to go above and beyond to assist customers. Customers appreciate the dealership's efforts to make the buying and servicing experience as pleasant as possible, with one reviewer noting that Maus Nissan has "completely changed" their view on car dealerships. The staff is described as professional, personable, and dedicated to finding the right vehicle for each customer's needs and budget. While some customers have expressed concerns about the high hourly rates for service work, the overall sentiment towards Maus Nissan is overwhelmingly positive. The dealership's commitment to "implementing more positive actions creating togetherness" and its focus on building lasting relationships with its customers have clearly made a lasting impression on those who have visited the dealership.
Sal was a great help. He took wonderful care of us and got our car in for service right away.
August 2024
I do believe the hourly for the work is hight I have a extended warranty on the car and I can't even use because the hourly rates are to hight and my way doesn't pay that hight so now I have to go somewhere else. To get the work done
August 2024
Came in not knowing my budget after flooding my car out a few weeks prior. Kobe helped me find the perfect replacement! A 2020 Sentra.