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January 2024 by James Weltmer
VERY EXLANT SERVIC. NEEN MORE EMPLOYEES LIKE HER. SHE SHOULD BE A MANAGER AN A GOOD TRAINING PERSON
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January 2024 by Cindy Hopter
Tanisha is an excellent and very knowledgeable store manager who cares about her customers.
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January 2024 by Wayne French
Good deals and prices are reasonable. Sales girl was also helpful and answered my questions
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December 2023 by Isabel T (Izzy)
Retail manager Tanysha was rude throughout the visit, after leaving the store she cancelled the service as retaliation and the worst part is she stole money! She charged more money than what metro charges and pocketed the rest. Metro has been notified.
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December 2023 by Tanner Wicks
The lady working (Tanisha) at the counter was very rude and unprofessional. She was taking personal phone calls as she was helping us as there was other people in the store waiting.
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December 2023 by Jennifer Ferguson
Fiance got his new phone from here. She was very helpful
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December 2023 by Aidyl Medina
Tanysha she’s the best I love her ? very good costumer serv……
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October 2023 by Melissa Tos
Purchased a phone today around noon. Both sales reps were friendly and helpful. I had to go back for charging issues and they helped me out again. Thank you. :)
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September 2023 by Thomas Knowles
If i could give I would have I was scammed and lied to I have been with metro since 2007 but not anymore
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August 2023 by D Freeman
My sister L. newby had customer care correct an issue with her phone on Friday evening but it never worked right. We went to the local MetroPCS by TMobile in New Port Richey and discussed the issue with store manager Elvin. He determined the account had been discontinued and spent over an hour with customer care to get that corrected and to take of the $57 charge to reconnect her phone. Elvin was so professional and caring. Highly recommend this location. Thank you Elvin.
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February 2023 by Amy “Amy Joy” Galeazzo
Easy. Went in to pay bill and and set up monthly bill pay.
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February 2023 by Zarine Khan
All of the terrible reviews are true! I witnessed first hand a store associate by the name of Michael who stated he goes by Cuba, is by far the rudest I have ever met. Metro do you just let anyone become an authorized dealer nowadays? I've had metro for 15 years and this store by far is the worst. The music is so loud you can barely even think let alone ask questions about service, plans, or phone. Its like being in a Latin nightclub, instead of a phone store. Very unprofessional. They have zero customer service.
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October 2022 by Kathryn Atkinson (Katie)
Nothing like being sold a different phone than talked about. Then once I realized it and went back in I was laughed at (with another customer also laughing) and called sneaky! That was absolutely humiliating!!!
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October 2022 by Nicole Frink (Nikkis Pet Paws)
Employees are not knowledgeable. I was sold a tablet to use for hotspot for my business and was lied to. Tried to go back and the girl was rude. If I could give zero stars I would
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November 2021 by Debra Champagne
Erin is so very helpful he took his time made sure I was ? happy