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August 2024 by Di Cox
Would be nice to update google that you’re temporarily closed and/or have a messaging system instead of people driving around like a mad person trying to find your building, only to finally find your sign on the ground.
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August 2024 by Pasco Resident
I like this place. They're chill and friendly and I was happy at how fast they were...
edit: ...until I find out that they didn't send my lab results to my doctor, and when my doctor calls to inquire, they don't pick up the phone despite being listed as open. When a doctor's office can't get in touch with a lab over results they were supposed to send weeks ago, that smacks of the worst kind of unprofessionalism. Dealing with people's medical records and bodily materials needs to have significantly more care put into it than what I've gone through as a result of the lab not sending through the results. Now I don't even know if they processed my blood or just threw it into the trash. What a horrible feeling. From five stars to one.
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June 2024 by RUSS CASADONTE
The woman on duty there is not a very good phlebotomist! She stabbed me 4 times and blew out one of my veins then she claimed it was my fault for being dehydrated! I always got my blood work done their on Water St. NOT ANY MORE!!!
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May 2024 by Chad Pierce
I have been here two times now, including today when there was no one here. I mean the doors were locked at 8:30am and it is supposed to be open at 7am.
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May 2024 by Ellen Lightner
IF they are open when you go they are fine. The last 2 times I took my 98 year old diabetic fasted mom, the attendant was either 1/2 or more late to open, or the office had a sign saying sorry we'te closed on this day.
Now we are stuck sitting at competitor in the long wait line because we don't have an appointment. I'm about done there since they are not dependable to be open. Sadly, I've used them for years.
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May 2024 by Patrick Sanders
In and out in less the 12 minutes..
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May 2024 by Gail Richi (Gail)
I was pleasantly surprised on how how efficient the young woman was that took care of me drawing blood. She was the only one there and had full control of the front desk, moving patients along quickly, and I didn’t even feel her stick me with that needle. Can’t say enough about her ❤️
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April 2024 by IslandGirl M
Their hours are supposed to be 7am to 1pm. I have gone there multiple times over the past month or so for 7am and others and myself have stood outside for up to an hour every time. No-one is there and no-one answers the phone. They need to either update their hours or just close the business!
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March 2024 by Laurie Simpson
I used to praise this lab to everyone because there is very litttle wait time. The past three morning we have gone no one shows up in the morning. There were others waiting too. The neighboring business said it's fairly common. Grrr. I'm sure they will be going out of business soon. Sad.
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March 2024 by NE 1
I thought what a great idea. Pay cash get labs no dr required. But I did that and they sent my labs to quest because their equipment was broken that day. Quest sent me a bill. I referred the bill to PSL as I already paid them for my labs. This is their responsibility. A year and a half later its is now gone to a creditor and is on my credit as a bill I havent paid. It should have never been billed to me to begin with. I called for about 8 months and they kept saying they would take care of it. Obviously they never did. Its been 18 months and now Im dealing with it again to get it removed off my credit report. They are skeevey. Dont go there unless you have no other options. I am not able to get a call back or a straight honest answer of that its being taken care of. Dispicable.
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February 2024 by Donna S Wirt
New ownership has destroyed this place. It used to have competent and personable staff and produced quality results in 3 days. No more.
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January 2024 by JoeJoe Castro
The worst experience I've had! Twice i had to fast and needed blood work. Both times there only one employee has called out with a line of people waiting for critical blood work to be taken! Very unprofessional and these people should not be allowed to run a business! I would avoid at all cost, even if this is cheaper. I've lost several hours at work trying to use there services that has cost me more money than if I would of gone to one of the competitors. Never again!
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January 2024 by Jan Bouchard
Waited 2 weeks to get results. Kelly has left the company and it's gone downhill fast. Still can't get my results.
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January 2024 by ARIEL TORRES
The best place ever ,amazing staff
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November 2023 by Deborah Allen
I love Kelly she is the sweetest lady ever thank you for calling our fears and concerns. You the best
