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April 2024 by William Vall
Jennie and her whole team are great. Mike the service technician is very knowledgeable and very personable. Great people to do business with.
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November 2023 by Steve Kallens
The customer service is always 10 stars plus at the River Crossing store. The operation headed by Susan is honest and pure. Sure, a franchisor can dictate what to say and do, but it's the hands on caring that all the staff offer that is a sign of a franchisee who takes every extra step if needed to make a customer happy and content.
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November 2023 by Camille Rivas
My husband and I have been coming to this pinch a penny since we purchased our home in 2016. We’d never owned a house with a pool so we were clueless.The manager and the employees here are so helpful and go above and beyond to help you with anything pool and spa related.I wouldn’t go anywhere else..
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November 2023 by George Pownall
Staff is great and attentive to customer needs. Really appreciate all their help. Love this place. Thank you staff for making my pool experience a great one.
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November 2023 by AveyIsCool
This is the best pool store in our area! They are all so nice and professional.
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October 2023 by Alan Courtemanche
Such a shame. The owner of the store is generally nice, knowledgeable, and helpful. However, the minions are a different story. Rude, dismissive, unprofessional. The moment I had a vac that wasn’t working, and I needed to return it, that changed the entire nature of the relationship. If this was the only pool store around, I would contemplate filling it with dirt, and starting a garden
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August 2023 by Susan Manaras
Always very friendly and helpful!Highly recommend!!
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July 2023 by E F
This is by far the best Pinch A Penny store I have ever dealt with in my 21 years of owning a pool. Everyone in the store from management to staff is extremely knowledgeable, competent and friendly. It is always a pleasure to visit the store for my water testing and pool equipment/maintenance needs.
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July 2023 by jacop magdy
This is the worst service and unprofessional staff and they are very tough with the customer and also very bad customer service I have ever seeThey did not know anything about the ideas they sell and the women who in the store is unprofessional one to help people
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June 2023 by Danny Escobar
I well never spend another dollar at that store! There manager sold me the wrong product and took no responsibility for her mix’s up !
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May 2023 by Rich D.
This Pinch A Penny by far is the most helpful, friendly, and knowledgeable staff ever! Thank you for all you do.
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August 2022 by Mona Fahmy
very very very very pricey. but they are good people.
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June 2022 by Sandi Haley
Just a shout out to my Pinch A Penny pool store in New Port Ritchey. Thank you for all you do for our pool and thank you for the referral of Steve Howard for the reservicing of our pool. He did a beautiful job and within a 3 day period. ...from empting to refilling..Poolside Renovation good job!
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May 2022 by Nik Petretti
I literally was just signed up for maintenance and they came out for the first time today and did absolutely nothing. They did not even go inside my pool cage or skim the top of the pool. When I called in the most they had for me was a half hearted sorry as I’m told he was only here for 8 minutes with no attempt to make it right. I specifically signed up for the more expensive package and was assured they would vacuum and clean.
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December 2021 by Leslie Lauersdorf
This store is so helpful and every single person working there is friendly. They told me exactly what I needed and what I didn’t need. Thank you!
