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February 2024 by Jennifer H
Present I was able to look around without being bothered until I was ready and then there was excellent customer service when I had questions they were very helpful
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December 2023 by Felicity Lessor
Jorge rules. Ron sucks. Jorge had amazing customer service to the point and very helpful will be coming back
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December 2023 by Lynn Clark
Finalized my order online and was given a scheduled delivery timeframe. No one ever reached out to me, and when I called in to see when they were coming, they had no idea who I even was.The young lady I spoke with was rude and unhelpful, blaming the online rep who assisted me, blaming me for not calling to verify after I was given a delivery time, and was clearly uninterested in doing anything to help unless I forced the issue.I manage customer service for a living and I had to drag a resolution out of her - she was completely unwilling to help of her own accord. If this was someone on one of my teams they'd be at the very least up for urgent and intensive coaching for the stunning lack of basic customer service.
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November 2023 by Kait Miller
Run far away form this store they are despicable excuses for human being Sean the manager it's literally disgusting and should be fired. My payment had an issue with my bank first time on 4 years supposedly charged back again first time in FOUR years. I am in another state with my DIEING father and you'd think I stile a million dollars from these people over an issue THEY say happened however my bank still shows it as a pending charge. I paid my account off in full and will NEVER come back they are disgusting miserable losers
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November 2023 by Shannon Christine
They brought a washer and dryer set got it all the way in my house but because my ID expired 2 wks ago, took it back and refused to deliver. Absolutely ridiculous, their staff is rude and condescending. I'd give negative stars if I could. Aaron's would never treat their customers this way.
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November 2023 by Phat Vibez
Jorje was so nice and helpful he gave us great deals he knew everything about the store the bundles etc definitely will be buying more stuff very soon
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November 2023 by Alec Alfonso
I enjoyed the quick service of the staff, along with the excellent options provided to me for payment.
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October 2023 by Kimberly Venus
This is the worst store ever! Bad customer service!!! first they delivered my product a week later the day before I had to pay , the item that’s listed on my agreement is not the item that I have , and there charging me more then what’s it’s suppose to be ,
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October 2023 by Amanda Jarrell
If there are times where it's hard to pay that week, they will work with you best they can. Very honest & helpful always.
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September 2023 by Miss Tina
I have used RAC many times as I have lost everything 3 times over due to natural disasters. This is the first time that I had issues with getting what I wanted, after 4 weeks of being lied to and being told my replacement was ordered, they papered the entire front of my house with flyers, DISRESPECTFUL! I have been a LONG time good customer.
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September 2023 by Ron Perry
My experience has been amazing these guys go out of there way to make sure the customer is happy
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August 2023 by Brandon Howley
This location went above and beyond to help me out, shout out to AJ for going out of his way to help me move the old fridge into the garage couldn’t have done it without him. Definitely recommend this branch, thank you guys
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July 2023 by Paul Hildebrand
No communication whatsoever never showed up to deliver dryer or called
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May 2023 by vicki holley
When I ordered my 2 recliners and tables bundle montha agothe tables were gouged. They were supposed to order me new tables. They have never even contacted me. I exchanged the 2 recliners for a reclining sofa They delivered a week ago, one guy delivered it could not put it together there is only power to one end. They were supposed to come out Saturday to put it together correctly. Did not call or show. I had to call on Tuesday. They said they could not make it out until today (Friday) I was told. It is now 5:52 and I have not heard from anyone.
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May 2023 by Michelle Patterson
Awesome experience. Fast and friendly service from the gentlemen there!
