-
December 2023 by Jerrell Graham
Very rude and told i would be kicked out if i didnt have a seat when im tryin g to cash a check
-
September 2023 by Rick Sisco
Always friendly and do their best to get me out quickly.
-
July 2023 by Shawn Koah
Always have friendly staff. Have had a few issues that were taken care of quickly.
-
May 2023 by Jordan Lindiakos
Worst customer service ever. I went to this dump for them to order funds to cash a check drawn from one of their account holders and was first told by the teller, who was friendly the funds would be ordered and ready for me sometime next week. I received a phone call a few hours later that this would not be done? I questioned her, still don't know her name, why are they not going to cash this Large Check for me and the only options she gave me was to deposit it in my own bank or open an account with them? For this reason I would never Truist them with any of my funds. Just a spin off of SunTrust, never again. This is one Bank I would Not be part of, ever. This Establishment Should Be Investigated for impersonating a BANK. Good luck if you need your money in a large sum.
-
May 2023 by Leslie
ATM is always down !
-
July 2022 by Thomas Mohrbach
This location is always extremely slow service at drive through! Even when not busy. Ugh.
-
May 2022 by Seth Hawkins
Always tons of people here to open a account for you but never but 1 person behind the counter and takes for ever to get in and out of bank. Will be switching my account to wells fargo where my other accounts are and never have a issue at bank or the company.
-
October 2021 by Keet Lambert
Im a regular customers and this is the nicest bank ive ever dealt with. Keep up your great customer service.
-
January 2020 by Louis Vertalics jr
Deane was very helpful and professional. He answered all my concerns and needs. Great job
-
April 2019 by Dale B.
if you are looking for a "big time" bank with a "small bank" feeling this is the place. Moving to MO & wish i could take this bank with me. Dessie is the next thing to owning your own bank and no reasonable request goes unanswered. Just hope the bank in my new town is as responsive as Sun Trust!
-
March 2019 by Sunny Day
I have been a SunTrust customer for many years and have done business at many locations, and always had a pleasant experience. In the last month I have visited the location on Little Road in NewPort Richey, and the lady that does the wire transfers and sits at the desk all day is so rude and unprofessional she should be fired immediately. I did file a complaint but where that goes no one knows. I was at that branch a couple of times this month and none were satisfactory but this weeks experience was so bad, I felt I had to file the complaint. I have never seen a location so in organized/unprofessional as this one. Do yourself a favor and stay away from Suntrust On Little Rd in Newport Richey.
-
February 2019 by David B.
Long lines! Been here a couple of times through drive thur but 1st time I've been inside. Lines went pretty fast, nice inside & plenty of staff. Clean place with good parking & located in a plaza so yu can walk to grocery store or eateries.
-
December 2018 by Caitlyn S
Always had a great experience with every teller and even Mary Kay, she is amazing. “Krissy†on the other hand needs to learn customer service skills. If someone is coming up to you (while you are still open) and you're acting like they are a bother is not it. Instead of referring the customer to the online bank, help me here in person, no one should have to drive to deal with a attitude like hers. You're here in person, help me with my account! It's pretty bad when other coworkers agree this person has attitude, learn to respect people who do business with you Krissy.
-
June 2018 by BriannaMSanchez .
Tellers are rude and question me every time I deposit my rent into my landlords account.
-
July 2017 by Ross Gerber
Love this bank