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November 2023 by Karrol Verrette
Without any notice at all Vicky and Camille make sure I drove away safe and out of the fluids I needed even though it was time for them to go home. I am so grateful for how kind and efficient they were. Wonderful service I cannot recommend this place highly enough.
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November 2023 by Princess H
I used to go on Mancini's Automotive on State Road 54 until they closed up shop. I miss Paul and Elizabeth Mancini. Then I found this shop.I take my truck and SUV here. They have not let me down yet.
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November 2023 by Tami Green
What a truly great experience here today!! I hit something in the road a few days ago and immediately my ac stopped working. It was blowing warm air and the temp showed -22 outside.? Brought it in today, they ran a diagnostic and found it was a sensor that was broken, most likely from the impact of whatever I hit. They had the part here within 20 or 30 minutes and my car was finished an hour later. Got into my car and the ac was ice cold!!! The manager was so personable and helpful. Such a great guy that explained everything to me. I highly recommend this location for your cars needs….. and not just for tires. This will definitely be my go to spot.
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November 2023 by Joshua Ramquist
Below is the review I left“Oil change.Went in for an oil change today and was SHOCKED at what I was charged. They charged the absolute maximum for my oil change.Just to be sure I called 2 more places after I left.If you’re heading here for an oil change I highly suggest you call even ONE other location because this place will be charging you the absolute maximum they can for your oil change.”They responded to my review asking me to call them, I did call them. And we emailed back and forth a few times until the just stopped responding all together. Some places have excellent customer service. THAT IS NOT THE CASE HERE. Frankly all they did was give me an empty promise of a price match they never intend to follow though with and jerked me around for hours.Just because you see they responded to a negative review don’t assume they actually cared to do anything.
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October 2023 by Ruben J R.
Tire choice replaced a few parts on the cooling system a few months apart on my Chevy sonic. One of the replacements I paid around $800 for including labor went bad and had a leak two months after install and they replaced it no charge. John was the manager on staff and treated me well.
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October 2023 by R a m
I was in there yesterday and Darlene behind the counter was friendly and knowledgeable and went out of her way to make me feel welcome. Thank you Darlene.I had picked up a screw in my rear passenger tire on MySubaru -- and she got me into a service bay quickly and Dee did the repair fast ....... she was super kind and smiling -- a very - very nice lady !Girl power rocks !!!! Trust me, I will be going back for sure.Darlene and Dee..... remember their names they are amazing!
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September 2023 by Hoon Dae Y.
DO NOT get your car serviced by this business on Rowan Road. I recently had the same brand/size tire installed by another Tire Choice in Trinity, and the cost differed SIGNIFICANTLY. These were Z-rated, special order tires, and it seems the manager at the Rowan Rd location knew I had no other choice since the car was undriveable. Upon completion of service, I asked if he had an OBD scanner to reset the low pressure indicator on my dashboard, and he further lost my confidence when he stated that it would reset automatically after driving (it did not). AVOID Rowan Road Tire Choice AT ALL COSTS (pun intended)! Not all Tire Choice franchises are the same! Make the drive to Trinity on SR 54 instead.
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September 2023 by Dione S.
My husband thought he had a nail in his tire as his car's warning system came on and he was on his way to work. He found Tire Choice & they were wonderful.. found out because of the changing weather all his tires were low at least 5 pounds.. the young man who waited on him filled up all his tires & he gave some very valuable information on air compressors & tire pressure gauges.. all for no charge.. I would recommend Tire Choice for all your tire needs!! Awesome business!!
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September 2023 by Push the Button
In the end, one person made the numerous wrongs, right.We purchased 4 tires and set an appointment on day one. Day two we come in on time for our appointment, and there is no appointment, no tires and no clue to why this is…After far to much time has passed, an incomplete ticket is found with our name and a oil change logged as our ticket.So now there is a time slot, but no tires. No ticket.But The Manager (ty) saved the day and we left with 4 new tires and an alignment at the cost we were quoted at.This was purely reconciled based on the Managers decision to be personable and honest. This location/ business would have failed to deliver without this one individual.Our experience was worth sharing, mostly because without the manger, (who was recently relocated to this location) this would have been a really bad experience.
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September 2023 by Hartz Hartzell
Great customer service. Dropped my truck off at closing and had it by the next morning. Breaks, tires, and AC all completed. Great Job guys. Thank you.
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August 2023 by Michael Pursley
I have never been so happy with a service center as I am with this Tire Choice. They fixed all the things that the other service centers could not fix. The store manager, Thomas Mangione, went over everything in great detail, then he told me what it would cost to fix. In comparison to the other quotes I received, the price was more than reasonable. Then they got me back on the road.I am one happy camper!
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August 2023 by Realtor Veronika R-M
The worse manager angry guy at front desk, I don't know if he is even a manager but he is the only guy to have to talk about your car problems. After he extended me the estimate for the work on my car I said very clear I'll make a call about it, to make a decision to do it or not. And it was a NO from me. He did it anyway!!! I waited 3 hours in there, I didn't understand what they are doing, now I know, he, that ugliest angry guy, has to have some issues. I cannot believe it!! For the way he immediately gave me a phone to complain it seems that he's been doing this scam for long time, I bet!!
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July 2023 by William Cooper
Had an appointment at 9...which they gave me as I was open for anytime. Themanager? Looked angry from the time I opened thendoor ..In a harsh rude manor he said it would be at least 20 to 25 min. I said I had an appointment for 9. Then he really got upset and told me you have to wait to see your doctor! Okay, not wanting to demean the man's occupation..but really comparing his work to a doctor?Also, my doctor has courteous staff. The previous manager was great... A little kindness and professionalism would have made this work...
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June 2023 by Matt Dillon
3 star because i had ask for a full service had to drive 1600 mile. The inspections seem solid and the oil change was good. Got home and check agian the antifreeze was very low and no windshield wiper fluid. I then notice battery terminals corroded so i ended up doing the full service myself. 3 stars nothing more there.
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June 2023 by Laura Torres
Great service! I came here after not being satisfied with Pep Boys service. They kept my car from Thursday to Sunday to do a diagnostic and inspection. Turns out they didn’t even look at my car. I came here and from the start the front desk girl was very friendly and informative. I got my car the same day! Definitely recommend coming here. They get the job done right!