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March 2024 by LINDA Garofalo
Love this UPS store. Patrick was helping me today. Nice smile, very nice and cute. I always go to this store. Mom and Pop stores we have to keep them in business. Each box you give to them to send out they get a dollar. So let's all support this storeThank you
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March 2024 by Howard Bonat
Had a little bit of a P in the A return to send back. Original order was sent in 2 shipments, was trying to do return as 1 shipment. I didn’t label or seal anything. Aya greeted me and said she could help me. I explained the situation and she pleasantly smiled and said no problem. In a matter of seconds she took the packages, combined everything into one, sealed up the package, and put the label on. It was quick, easy, and the overall experience could not have been any better. She gave me my receipt and said thank you and I just walked out with a big grin on my face. A big THANK YOU to Aya and UPS store 1851 at Chelsea Place !!
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March 2024 by Judy Bowman
Patrick was a great hep and explained everything clearly.
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March 2024 by Paul Roberts
Always excellent service!!
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February 2024 by William M.
Not my favorite place but I know for a fact that they will get your job done in a timely manner and correctly!
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February 2024 by Wendy
Today I went to return an Amazon item and Sabrina and Rebecca were so helpful and polite. I highly recommend this location.
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February 2024 by Apanda Cunneen
The customer service is excellent. Very friendly environment.
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February 2024 by John Gemmellaro
Quick and friendly.
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December 2023 by OneSillyGrl
It is the best UPS to do business in from shipping, mailboxes to customer service! I have a regular mailbox address for my mail in their location and love the prompt calls & texts that I have mail and/or packages to pick up. I moved a good distance away but continue to keep & use them due to the amazing service & staff. Bonus points for keeping any deliveries in their freezer until I'm able to pick it up & having access to my mailbox 24/7. ?
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December 2023 by Tiffany Porcelli
Alan was so helpful today, and I appreciated his kind attitude and patience! I had a million Amazon returns and he helped me with kindness and a wonderful attitude. That is rare to find, especially during the holidays! Thanks Alan for your wonderful customer service and I will be returning.
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December 2023 by Carolyn Green
#UPSStore1851 -Patrick is so patient and helpful!! He exceeded expectations with his customer service skills and was a pleasure to work with when I arrived at the UPS store. The UPS Store 1851 is always there to greet you with a smile and assist with anything needed. Highly recommend!!!!
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October 2023 by Suzette Zablit
Most pleasant and welcoming employee ever: JAYSE. Prompt, on the ball, courteous & all of the attributes needed nowadays for great customer service. Small store but impeccably clean . Thank you Jayse?
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October 2023 by Alli
I had visited this store to ship multiple packages to different locations. I even had to ship some very fragile items which needed to be packaged in store. Both Barbara and Rebecca were extremely kind and very careful with my items. They made sure to pack everything efficiently and safely. By far the best UPS store I've ever gone to!
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October 2023 by Christa Goad
I love that this is my local UPS! They are always so fast and friendly. Alan is the office manager and he provided the best customer service the other day!
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July 2023 by Tisha Newton
I frequent this store because the service is excellent. Caulin is personable each visit and is quick to assist me with my various requests. He makes visiting this store pleasant!