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February 2024 by Ivan Selbach
2 days before Christmas I'm playing in the front yard with my 3 year old son. I have been waiting for my son's main Christmas present from Santa. The girl helper walks to my front door holding the main present from "Santa" and says loudly to my son : "Is this Christmas present for you?! You must have been a really good boy this year!" Meanwhile the present's box has a picture of what it is on the outside of the box. Even if she didn't know that gift was supposed to be from "Santa", why on Earth would you get the attention of a young boy and show you him his Christmas present before Christmas? You obviously shouldn't do that. It was an expensive gift, that's why it was the main gift from "Santa" to my 3 year old son. I had to go out and find him a new main gift from "Santa" less than 2 days before Christmas. SMH. That's means "shaking my head". ?
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February 2024 by Jordon Cummings
Both ladies were very patient and helpful with me and my Amazon returns
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February 2024 by Heather C
If you bring a package in to be mailed, don't trust a girl name Carrie with red hair to put the proper label on it. My fiance took a package here (to be mailed to me in NJ) & instead of putting the label directly onto the proper box, in front of the customer like every other single UPS does, she set it aside & when she finally got around to doing her job, she screwed up the labels. I received spectrum internet equipment! It's been 4 & 1/2 days & they STILL cannot tell me where my actual package is located. When my fiance 1st confronted her, she acted like it was no big deal! Totally nonchalant. Realistically speaking if she's done this to my package she's either done it in the past or she's going to continue doing the same thing. I understand accidents happen, but where was the sorry? Or her feeling even the least bit bad? What if this was my pets ashes or something? Just totally irresponsible!
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February 2024 by Trent Palmer
Very nice young lady that always handles what I need done in and out always in a few minutes.
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February 2024 by Shiloah James
Friendly and efficient service
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January 2024 by Hussein Younes
Connor and Kerry were incredibly helpful and kind. Great hard working people. I don't know what they get paid but they deserve more!
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January 2024 by Christine Lacy
Not friendly , needed a box when my item said didn’t otherwise item on time
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January 2024 by Jonohn Collins
Super quick and friendly.
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January 2024 by Leslie Todd
The people here are always friendly and helpful. They even have great patience with older people that don't understand the process. Customer service is top notch.
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December 2023 by Cynthia
Easy to use the services and the location in convenient.
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December 2023 by Derrick Yopp
Put order in online won't print same day called store to cancel won't cancel said to cancel online and there is nowhere to cancel online
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December 2023 by George Stentiford
So I am looking for a place to use for a mailing address. As I am a long haul truck driver. But after reading these reviews. I think I will go elsewhere.
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December 2023 by Gina
Hours posted in the door. Open at 8 am. It's 8:43 am and doors are locked with no note stating why they are closed
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November 2023 by Karen Doyon
Beware!!!! This store does not accept packages wrapped in brown paper OR boxes that you are reusing from Amazon. They insist you purchase their box and repack your items. I will never go to this store again!I called another UPS store and they accept reused boxes. Obviously it’s just this store that is trying to make more money.
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November 2023 by Marianyelis Bárcenas
This store is garbage, I do not recommend sending your packages to this place. I sent a box to Miami, when the box arrived, there was no merchandise inside!!! The “supervisor” of this place does not want to solve my problem and does not want to answer me for the lost money!!! they are trash. I'VE BEEN ROBBED!!!