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December 2025 by Kelley Owens
Amazing staff!! Very helpful. Went to an elderly ladies vehicle and carried in her box.
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December 2025 by Jason Rose
The taller man that was working was very awkward and rude about delivering my package. Brought it in earlier in the week and this interaction has been on my mind all week. 50lb package to return to Walmart and I received no help. Just the rude interaction when he saw me struggling with the package. Do better next time my guy, this review is for you.
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November 2025 by Susan Lynne Sullivan
Great service and fast!
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November 2025 by Taylor Abbott
I’ve come in here many times to do Amazon returns and recently shipped a package and then needed some printing services. The staff is so helpful, timely and KIND! Jon specifically helped me print something and went above and beyond to help. Exceeded my expectations!
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October 2025 by Amanda Averill
Great store, great employees! Always so kind and helpful, whoever owns this branch- you have great people running your store! Be good to them! 💗
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October 2025 by Carol Alexander
Fabulous Staff
Customer Service Oriented
Very Helpful
Easy Parking
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October 2025 by Judy Love the Beach!
I use a lot of UPS Stores across the US for multiple services to include Notarizing documents. This New Port Richey UPS Store is the Best Ever! The Staff is extremely helpful and provides Exceptional Customer Service! Great Work by the Owner, Shelly, Neal & others!
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October 2025 by karmich k
Knowledgeable, caring, helpful people giving the best quality service!!
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September 2025 by Denise D
I can't say enough about this UPS store! They go above and beyond to help me whenever I go there. They make me feel special and are so kind and very helpful to me.
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September 2025 by Asher
I stopped by this UPS store hoping to get some foam peanuts and they don't sell them anymore. I was disappointed. Then came a nice lady with a box full of packaging paper, and she told me someone left it at the store and they don't have the need for it so I can have it. That made my day. Thanks guys.
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September 2025 by jerry gehring
I was dragging around the Spectrum equipment in my car for a month after I was notified that I had to send back their junk that did not work . First I tried the local Spectrum store which was YOU GOTTA BE KIDDING SLOW AND UNDERSTAFFED. No thanks.
But Spectrum was threatening me with ADDITIONAL CHARGES so I had to get rid of this stuff and fast.
I went to my local UPS store, Friday morning, no appointment, no problem. Dropped off the precious Spectrum Junk and UPS handled so easily and quick.
Highly recommended. A Fritomann review.
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August 2025 by Margie Serpe
I am using a walker and they always open door for me and make sure I get to my car without a problem. The best customer service ever.
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August 2025 by Emily Everson
I love going to check the mail because of Jenny! She is by far the best employee I’ve had the pleasure of interacting with in all the time I’ve come to this UPS store, Which has been for years.She is always in such a positive mood in immediately ready to help any problem I might face. I have done Amazon returns (domestic and international) with her, mailed packages, and checked mail. The communication is always Crystal clear and I truly feel like I’m not a burden at any point that I needed assistance. I have had too many positive Experience this account and felt necessary to share this positive review for her. Thank you, Jenny and UPS.
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July 2025 by Lisa Narron
I don’t usually take the time to leave reviews unless I truly feel it’s worth it and this is one of those times. Everyone at this UPS Store is incredibly friendly and professional, which you don’t often find at many locations. You’ve got a fantastic team, and I hope you hang on to them! I bring all my shipping and printing here because the service is always top notch. Thank you!
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July 2025 by Michael O
Excellent service for quite a few years and I could be mistaken but I believe they've got a new owner who seems to be keeping the same level of great service