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March 2024 by Frank D.
We had a great time. Located on the beach. Room clean. Large rooms with balcony. Also was able to pay for early check in. Housekeeping was great.
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February 2024 by Jonathan Braswell
A wonderful place, get a room on the top!
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February 2024 by Mary Bishop
Disappointed. Needs a deep cleaning and remodel. Underwear left on balcony. Glass inside room filled with fingerprints. Broken blinds. One plus breakfast was good view. But no longer free.
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February 2024 by Renee Salden
Great view of the ocean. The room was very spacious and clean. Felt safe and was very
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February 2024 by Nico Koek
Very bad experience. Alot of things are wrong with this hotel. The good first:*There is ample parking close to the hotel.*The view and proximaty to the beach is good.Those were the only good points sadly.The bad*The room and especially the bathroom was not clean. There was alot of female brown hair lying all over the place.There was even clothing from the last guests on the balcony. Including underwear...*The lighting was beyond thoughtless. There are no light fixtures in the ceiling eventhough the switches are in the wall for it. You get stand alone lamps with an insanely bright white light. Very unpleasant to look at and completly inpractical.*The bedrooms do not have a window. So no fresh air for you!*The breakfast is a la carte, bad & expensive.*The rooms and especially those adjascent to a bathroom are insanely noisy. When your neighboor flushes the toilet you will know what it will be to be in submarine that's scraping its hull across the bottom.*The furniture is very outdated and worn. Sitting in the couch instead of on the couch.*No housekeeping in the total time of our stay.The inbetween*The beds are OK to sleep in. How ever if it is not 70 degrees you will be cold since you get 1 thin sheet to sleep under.
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February 2024 by Mandy
Never judge a book by its cover!! DO NOT STAY HERE!!After making an online reservation, I walked in to check-in. The lady at the front was on the phone dealing with an issue; I stood there for 5 mins with no acknowledgement of my presence. An older lady walked in, was standing next to me to check in also, the lady on the phone then said 'I'll be with you all shortly.' Soon as she hung up she asked the older lady that walked in after me if she could help. The older lady said she was here first! The lady looked at me, which mind you it was cold & I was dressed to walk the beach at night....do you have a reservation? Yes I do, she sighed grumpingly, found my reservation, asked me for my license which I gladly handed her, then she hands it back & walks away. Me & the older lady are now beyond frustrated! The lady now comes back & proceeds to finish my check-in, all the while assuming I'm homeless, was shocked I had a vehicle! After I paid she proceeded to tell me no smoking anywhere which is pretty much common sense. I was warned about a $250 fine for smoking which was understood but, I was watched like a hawk! Now, I don't know what was wrong with that woman, but just because I am in a sweatshirt & jeans doesn't make me homeless!! I went out to my truck to grab a bag & she walked out the side door, hid behind a pole! I took my bag up, unloaded, came back to get my espresso machine (I do not like weak coffee). Before going back out to my truck I decided to make small talk with her; what a rude hateful person!I was not told about a parking fee, I was not told about a resort fee! When I asked about beach access she rudely stated, it's only 150 ft to go to the next access area! Now, you charge people for that yet they can't get there. I as a floridian understand erosion & damage caused by hurricanes but, it's not hard to build access! Stairs are not hard to build though there was a ramp going down off the pool deck, you couldn't use it! Vehicles were driving on the beach so...yes you can open your access that you charge people for!! $360 for one night was so not worth the looks, attitude, cost of no amenities!To top off my crappy night, power went out in the building around 9am, I was about to jump in the shower! So no shower, disrespect, assumptions of being broke....I will not recommend nor will I be back. I have never felt so disrespected in my life nor have I ever been charged an outrageous amount for such BS. Patio door did not lock nor close properly; which I wrote that off but when I had to use a flashlight to go to the bathroom; glass pieces were on the floor under the vanity! Glad I wasn't barefoot!
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February 2024 by Carlos Romero
I was excited to rent a room at this beautiful location, unfortunately the lack of service, and the attitude from the desk ruined the experience.When I went to first check in on, the front desk was extremely dismissive of me. An associate was sitting on the phone, and I was not even talking to her, and she rudely chimes in that the room is not available and check in is at 4. I said that seems kind of late, and she stated that's the corporate standard.Please work on your customer service. I will not be staying here again.
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February 2024 by Carla Gallagher
Way too Expensive for 1 night No acces to beach Front staff Rude No Lunch or Dinner WE will not stay here again for sureNearby activities: No access to beach way too expensive and not impressive staff also the Only good part was only Breakfast restauran We will not be back
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February 2024 by Rick Whitford
Destroyed by hurricane. Not in hurry to fix.
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January 2024 by Andrew Tigges
Clean rooms. Nice bathrooms. Beds in our room were meh. Good value for the location. Awesome staff that was helpful the entire time. Check out the live music bar across the street. It's clear a refresh is needed and I'm sure it's in the works. Would stay again.Safety: Perfectly safeFood & drinks: Breakfast was better than other places in the area
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January 2024 by Nancy Naulty
The location is awesome but unfortunately there is no beach access due to hurricane a couple years ago. Room was great in theory, but obvious people smoked in it before. Bathroom door was off the hinges and wouldn’t close. There was a pair of somebody else’s socks on the floor when we checked in. It was chilly in NSB this weekend. Neither of the two heaters in the suite worked. We checked out early because we were freezing.
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January 2024 by ANTONIA Ortolano-Bennett
Booked a room 3 days iver charged me n wo nt even call back terrible CS only the assistant Mgr Kally tried to be helpful Mia in billing won't call back now I'm disputing my entire stay had to ask the night b4 if u need anything there 4 me never
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January 2024 by C Gallina
Family stay at Best Western. Nice rooms, beautiful Ocean view.Nearby activities: Expense parking $40.00 a day. No meals provided. Restaurant on property. Off Flagler Avenue. Everything close by. Walking distance.
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January 2024 by Jurgita Pavilonyte
This property is run down nightmare. No access to the beach. Keys stop working daily. Had to switch rooms due to some system error. Staff is incompetent. Shame as the location is great.
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January 2024 by Franklin Martinez
This was my first time, but loved this placeAnytime I want to relax, with ocean and peace.This the place , for meRooms: Very clean, and cking on time
